Licensing Specialist

AmeriLife; Clearwater (AR); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

PTO

Medical insurance

Dental insurance

Vision insurance

Retirement savings

Disability insurance

Life insurance

Job summary

AmeriLife is seeking a detail‑oriented administrative professional to manage agent records, licensing and contracting processes. You will coordinate with carriers, marketers, and state agencies to ensure timely processing and accuracy, while maintaining professional and responsive communication.

The role requires comfort with computers, office tasks, and strong written and verbal communication to provide a positive experience for agents and partners.

Qualifications

• Prior administrative experience preferred.
• Attention to detail, time management, multi-tasking.
• Proficient in Microsoft Office and PDF; willing to learn new software.
• Desire to be proactive and create a positive experience for others.

Responsibilities

• Create and maintain agent records in our database; review status changes from carrier portals.
• Review contracting paperwork and licenses; prepare and submit contracts via email or e-contracting.
• Communicate with agency staff or carriers by email/phone for updates or issues.
• Verify valid insurance licenses, CE compliance, and vector status.
• Maintain polite, professional communication by phone, email, and mail.
• Anticipate needs to ensure a seamless and positive experience.

Skills

Administrative experience

Attention to detail

Time management

Multi-tasking

Proactive

Microsoft Office

PDF handling

Communication skills

Tools

Microsoft Office

PDF

Job description

Our Company

Explore how you can contribute at AmeriLife.

For over 50 years, AmeriLife has been a leader in the development, marketing and distribution of annuity, life and health insurance solutions for those planning for and living in retirement.

Associates get satisfaction from knowing they provide agents, marketers and carrier partners the support needed to succeed in a rapidly evolving industry.

Job Summary

Maintains records, compiles information, and submits forms in order to keep agents licensed and contracted, along with keeping our records of agents’ statuses up to date. Coordinates with marketers, state agencies, and the corporate licensing department to ensure timely and efficient processing. This person will be professional, polite, and attentive, while also being accurate. This person will always be prepared and responsive, willing to meet each challenge directly. This person should be comfortable with computers, general office tasks, and excel at both verbal and written communication.

Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Create and maintain agent records in our database. This includes reviewing carrier portals consistently for status changes, and updates based on weekly reports from the carriers.
• Review agent contracting paperwork and licenses received for integrity. Prepare and submit contracts that are processed by either email or through a carrier’s e-contracting platform.
• Communicate via email and/or phone as necessary with agency staff or carriers for any outstanding items, contract updates, or issues that require further review or escalation.
• Verify valid insurance licenses, CE compliance, and vector status.
• Maintain polite and professional communication via phone, e-mail, and mail.
• Anticipate the needs of others in order to ensure their seamless and positive experience.

QUALIFICATIONS:

• Prior administrative experience preferred
• Attention to detail, time management, multi-tasking
• Proficient in Microsoft Office and PDF, willing to learn new software
• Desire to be proactive and create a positive experience for others

What AmeriLife Offers

A comprehensive benefits package that includes PTO, medical, dental, vision, retirement savings, disability insurance, and life insurance.

Equal Employment Opportunity Statement

We are an Equal Opportunity Employer and value diversity at all levels of the organization. All employment decisions are made without regard to race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender identity or expression, age, national origin, ancestry, disability, genetic information, marital status, veteran or military status, or any other protected characteristic under applicable federal, state, or local law. We are committed to providing an inclusive, equitable, and respectful workplace where all employees can thrive.

Americans with Disabilities Act (ADA) Statement

We are committed to full compliance with the Americans with Disabilities Act (ADA) and all applicable state and local disability laws. Reasonable accommodations are available to qualified applicants and employees with disabilities throughout the application and employment process. Requests for accommodation will be handled confidentially. If you require assistance or accommodation during the application process, please contact us at [e-mail].

Pay Transparency Statement

We are committed to pay transparency and equity, in accordance with applicable federal, state, and local laws. Compensation for this role will be determined based on skills, qualifications, experience, and market factors. Where required by law, the pay range for this position will be disclosed in the job posting or provided upon request. Additional compensation information, such as benefits, bonuses, and commissions, will be provided as required by law. We do not discriminate or retaliate against employees or applicants for inquiring about, discussing, or disclosing their pay or the pay of another employee or applicant, as protected under applicable law. Pay ranges are available upon request.

Background Screening Statement

Employment offers are contingent upon the successful completion of a background screening, which may include employment verification, education verification, criminal history check, and other job-related inquiries, as permitted by law. All screenings are conducted in accordance with applicable federal, state, and local laws, and information collected will be kept confidential. If any adverse decision is made based on the results, applicants will be notified and given an opportunity to respond.