LICENSING PROGRAM MANAGER I

California Department of Social Services; Los Angeles (CA); Hybrid; USD 82,762 - 102,817; Full time

Job summary

The California Department of Social Services is seeking a Licensing Program Manager I to lead a unit of Licensing Program Analysts in the Community Care Licensing Division. The position requires strong supervision, training, and regulatory enforcement skills to ensure compliance across facilities in Los Angeles County.

Applicants must be prepared for background checks, fingerprinting, and adherence to state policies.

Responsibilities

• Monitor and supervise activities of a unit of Licensing Program Analysts.
• Perform quality assurance reviews, plan and conduct training, review investigations.
• Provide technical and supervisory direction in office and field, review monthly intake and production reports.
• Recruit and hire staff, meet with facility representatives, recommend administrative actions against noncompliance.
• Travel throughout the State as needed; may be subject to overtime.

Job description

Position Details

• Job Code #: JC-527068
• Position #(s): 800-828-8222-001
• Licensing Program Manager
• Classification: LICENSING PROGRAM MANAGER I
• $7,416.00 - $9,213.00
• New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
• # of Positions: 1
• Work Location: Los Angeles County
• Telework: Hybrid
• Job Type: Permanent, Full Time

Are you interested in making a difference in the lives of fellow Californians while achieving your career goals? Do you set high standards for yourself and enjoy a collaborative and challenging work environment? The mission of the California Department of Social Services is to serve, protect, and support the people of California experiencing need in ways that empower wellbeing and disrupt systemic inequities. The vision of the California Department of Social Services is to provide quality services with a commitment to an inclusive, diverse, and equitable California where all people can thrive.

We serve the most vulnerable people of California and our mission is to promote the health, safety, and quality of life of each person in community care through the administration of an effective and collaborative regulatory enforcement system.

CDSS Guiding Principles

Diversity. Equity. Inclusion. Accessibility. Belonging. We ensure opportunities for everyone to participate in a meaningful way in fulfilling the mission and vision of CDSS.

Community Engagement We prioritize the lived experiences of community members as a driving force behind the creation, implementation, desired impact, or change of programs and services.

Empowerment We engage, operate, and advocate from the understanding that each community and person have desires and capabilities to lead in their own life.

Quality Services We provide services that align intent and impact by ensuring that they are accessible, community driven, interconnected, and continuously improved.

Data Defined Outcomes We equitably collect and analyze data, take data-driven action, and measure outcomes relevant to those we serve, ensuring transparency and accountability.

Job Description and Duties

The Licensing Program Manager (LPM) I in the Community Care Licensing Division (CCLD), Adult and Senior Care Program, is responsible for monitoring and supervising the activities of a unit of Licensing Program Analysts and performs quality assurance reviews, plans and conducts individual and group training, reviews complaint investigations, provides technical and supervisory direction in the office and the field, reviews monthly intake and production reports. The LPM I may act as the Division representative with other agencies, recruit and hire new staff, meet with facility representatives, recommend administrative actions against noncompliance licensees. The LPM I supports the office in maintaining CCLD Policies and Procedures. CCLD field experience preferred. The LPM I may travel throughout the State for meetings and miscellaneous reasons as occasions may arise. This position may be subject to overtime.

The Department of Social Services does not participate in E-Verify for employment authorization purposes. Applicants must be authorized to work in the United States without the need for visa sponsorship by the start date of employment.

Special Requirements

• The position(s) require(s) a Background Investigation be cleared prior to being hired.

• Please note: Per Government Code Section 19990, no California Department of Social Services (CDSS) officer or employee shall engage in any employment, activity, or enterprise which is clearly inconsistent, incompatible, in conflict with, or inimical to his or her duties as a CDSS officer or employee. Any offer of employment is contingent on meeting this requirement. Candidates will be required to disclose any activity which could be considered incompatible prior to appointment into the position.

Selected candidate is subject to fingerprinting and a background check by Department Of Justice and Federal Bureau of Investigation. Appointment is subject to Personnel approval.

Applicants must also submit a “Statement of Qualifications” for this position. The Statement of Qualifications must be limited to one page and address the candidate’s experience in the following areas:

• Working with vulnerable population
• Supervisor or lead experience
• Regulation enforcement

Applications received without the Statement of Qualifications addressing each of the stated areas will not be considered.

This position is designated under the Conflict-of-Interest Code.

Other Information

You are required to complete employment history on the application form (STD 678). You may be disqualified from the hiring and selection process if the employment history is inaccurate or incomplete. Resumes will not take the place of employment history. If you are meeting minimum qualifications with education, you must include your unofficial transcripts for verification. If selected, you may be required to provide official transcripts at the time of hire.

Candidates who reside outside of the State of California may be admitted to the job interview, but they must provide proof of residence in California prior to being eligible for appointment.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug‑free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.