Licensing & Permits Associate – Entry Level

State of West Virginia; West Virginia; On-site; USD 28,000 - 40,000; Full time

Job summary

State of West Virginia is seeking an entry-level Licensing/Permits Clerk within the WV Division of Labor's Safety Section. You will review applications, interpret applicable laws and regulations, process fees, and maintain accurate records across multiple databases.

You will respond to inquiries and provide fast, courteous service to applicants, while prioritizing renewals during peak periods. This role involves data entry, generating reports, and assisting with permit-related questions.

Qualifications

• High school diploma or equivalent.
• Ability to interpret and apply laws, regulations, policies and procedures.

Responsibilities

• Review applications for license/permit issuance or renewal.
• Process applications and fees.
• Maintain accurate records of applications, permits and certifications.
• Respond to inquiries and provide courteous service by phone, email or in person.
• Enter data into databases and generate reports.
• Draft records and forward to destinations as required.
• Prioritize renewals during renewal periods.
• Research and resolve permit-related issues as needed.

Skills

Record keeping

Data entry

Customer service

Communication skills

Education

High school diploma or equivalent

Job description

State of West Virginia is seeking an entry-level Licensing/Permits Clerk within the WV Division of Labor's Safety Section. You will review applications, interpret applicable laws and regulations, process fees, and maintain accurate records across multiple databases.

You will respond to inquiries and provide fast, courteous service to applicants, while prioritizing renewals during peak periods. This role involves data entry, generating reports, and assisting with permit-related questions.