Licensing Operations Lead

Experis; San Jose (CA); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Medical Plans

Vision Plan

Health Savings Account

Health Flexible Spending Account

Dependent Care Flexible Spending App

Job summary

Experis is seeking a Licensing Operations Lead in San Jose, CA to support customer migrations and licensing management. The role focuses on providing frontline licensing support, troubleshooting, and coordinating with technical teams to ensure smooth transitions.

The ideal candidate will demonstrate strong problem-solving skills, excellent communication, and a proactive approach, with immediate onsite availability in San Jose, CA.

Qualifications

• Experience with licensing across products and tools.
• Experience supporting customer migrations and licensing support.
• Strong troubleshooting and analytical skills.
• Ability to coordinate effectively with technical teams and customers.

Responsibilities

• Support customers through their transition to Sovereign Critical Infrastructure (SCI).
• Serve as front line support for customer licensing issues during migration.
• Troubleshoot and resolve licensing issues related to product configuration, licensing, and deployment.
• Analyze technical information to identify licensing issues and determine resolution paths.
• Coordinate with technical teams to resolve complex licensing problems and ensure customer satisfaction.

Skills

Licensing knowledge

Migration support

Troubleshooting

Communication

Cross-team coordination

Job description

Our client, a leading organization in the technology and infrastructure sector, is seeking a Licensing Operations Lead to join their team. As a Licensing Operations Lead, you will be part of the Licensing Support Department supporting customer migration and licensing management. The ideal candidate will demonstrate strong problem-solving skills, excellent communication, and a proactive approach, which will align successfully in the organization.

Job Title: Licensing Operations Lead

Location: San Jose, CA (onsite)

Pay Range:

What's the Job?

• Support customers through their transition to Sovereign Critical Infrastructure (SCI).
• Serve as a front line support for customer licensing issues encountered during migration.
• Troubleshoot and resolve licensing issues related to product configuration, licensing, and deployment.
• Analyze technical information to identify licensing issues and determine appropriate resolution paths.
• Coordinate with technical teams to resolve complex licensing problems and ensure customer satisfaction.

What's Needed?

• Knowledge of licensing across company products and tools.
• Experience supporting customer migrations and licensing support.
• Strong troubleshooting and analytical skills.
• Ability to coordinate effectively with technical teams and customers.
• Immediate availability for start and willingness to work onsite in San Jose, CA.

What's in it for me?

• Opportunity to work in a dynamic and innovative environment.
• Engagement in impactful projects supporting critical infrastructure.
• Collaborative team atmosphere fostering professional growth.
• Supportive management committed to your success.

Upon completion of waiting period consultants are eligible for:

• Medical and Prescription Drug Plans
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• Weekly Pay