Administrative Coordinator 4-EC

State of Louisiana; Baton Rouge (LA); On-site; USD 42,000 - 64,000; Full time

Job summary

The Louisiana Department of Education – Office of Early Childhood Operations in Baton Rouge is seeking an Administrative Coordinator 4 to serve as one of two contacts to gather information about complaints and self-reported incidents for licensed and unlicensed early learning sites, and to provide administrative support to keep the office running smoothly.

The role emphasizes communicating effectively, accountability, following policies, critical thinking, ethics, and customer focus; three years

Qualifications

• Three years of experience in administrative services.
• Experience substitution: Every 15 semester hours earned from an accredited college or university will be credited as six months of experience.

Responsibilities

• Review and process self-reported incidents from licensed early learning centers
• Take phone calls from complainant regarding licensed sites and unlicensed locations
• Answer incoming calls, route messages, and provide general information about the licensing process
• Generate and update schedule inspection requests
• Review Inspections
• Support the Licensing team with everyday office tasks like mail distribution and general administrative support

Skills

Communicating Effectively

Demonstrating Accountability

Following Policies and Procedures

Thinking Critically

Acting with Ethics and Integrity

Focusing on Customers

Job description

This position is located in Baton Rouge, LA

Office of Early Childhood Operations

At the Department of Education, the Licensing team ensures the health, safety, and well-being of children by monitoring licensed and certified early learning sites. We consult and provide on-site technical assistance to early learning sites across Louisiana, working every day to ensure compliance with the minimum standards.

We’re looking for an Administrative Coordinator 4 to serve as one of two contacts at the agency to gather information about complaints and self-reported incidents for licensed and unlicensed sites as well as providing administrative support to help keep the office running smoothly.

Candidates with the following skills and competencies are encouraged to apply:

• Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.
• Demonstrating Accountability: The ability to take ownership of actions, behaviors, performance, decisions, and outcomes.
• Following Policies and Procedures: The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies.
• Thinking Critically: The ability to analyze information objectively, identify connections across sources, and form logical, well supported conclusions.
• Acting with Ethics and Integrity: The ability to make choices that reflect ethical standards, integrity and honesty, regardless of circumstances or personal benefit.
• Focusing on Customers: The ability to understand and meet the needs, preferences, and experiences of internal and external customers.

Three years of experience in administrative services.

Experience Substitution

Every 15 semester hours earned from an accredited college or university will be credited as six months of experience.

Job Duties:

• Review and process self-reported incidents from licensed early learning centers
• Take phone calls from complainant regarding licensed sites and unlicensed locations
• Answer incoming calls, route messages, and provide general information about the licensing process
• Generate and update schedule inspection requests
• Review Inspections
• Support the Licensing team with everyday office tasks like mail distribution and general administrative support

Position-Specific Details:

Appointment Type: Probational or Promotional. The person hired for this position is expected to regularly report to the Baton Rouge office. Current permanent classified state employees may be required to accept a probationary appointment, if selected.

Career Progression: This position does not participate in a Career Progression Group

Work Schedule: Workdays are Monday - Friday; work hours will be determined.

Compensation: The salary offered will be determined based on qualifications and experience.

Note regarding the advertised pay range: The maximum amounts listed are the maximum salary amounts a person can make over their career and not the maximum amount we are allowed to pay a new hire.

Contact Information:

Louisiana Department of Education – Human Resources

PO Box 96064

Baton Rouge, LA 70804

[e-mail]

Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.