Licensing Coordinator - IN OFFICE: HARTFORT, CT

Ryder System, Inc.; Hartford (CT); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Health and welfare benefits

401(k) retirement plan

Paid time off

Job summary

Ryder System, Inc. is hiring for a role focused on processing title and registration paperwork for new or transfer-in units across multiple states. You will coordinate with domicile shops for required documents and ensure accuracy for license and title submissions.

You will also handle renewal processing for existing equipment and support internal/external customers with status inquiries. The role emphasizes compliance, data accuracy, and timely processing in a fast-paced environment.

Qualifications

• H.S. diploma or GED required.
• Three+ years of customer service preferred.
• Proficient in MS Office (Excel, Word, etc.).

Responsibilities

• Process title and registration paperwork for new or transfer-in units.
• Coordinate documents with domicile shop (VIN verifications, weight slips, etc.).
• Ensure accuracy of paperwork submitted to state/federal agencies.

Skills

Customer service

Attention to detail

Time management

Adaptability

Communication skills

Data entry

MS Office proficiency

Education

High School diploma or GED

Tools

MS Office Suite

Workday

Job description

This position is responsible for processing new unit/transfer in title and registration paperwork and processing annual renewals on existing fleet across multi states and branches in the US. Depending on state coverage may require additional processing for sales tax and/or personal property tax payments.

Essential Functions

Create state paperwork needing to procure title and registration on new or transfer in units. Coordinate any other needed documents with domicile shop such as weight slips, Vehicle Identification Number (VIN) verifications etc. Accuracy of paperwork submitted for titles and registrations to state and/or federal agency is especially important when procuring license and title. Information must be accurate when submitting as VIN#s, make, model and year are essential to ensure legalization of the vehicle. Upon receipt of renewal notices from state: open, sort, prepping renewal docs, submit for review. Subsequently processing annual renewals for existing equipment. 100% compliance of timely renewals, incurring zero penalties and only renewing active vehicles. Receipt of renewal documents delivered to shops allowing two full weekends to install prior to expiration. Provide support to internal and external customers to answer questions regarding the status of license and permits for their respective state(s). Input payment information into system complete with receipts and unit breakdown for fees remitted.

Additional Responsibilities

Performs other duties as assigned.

Skills and Abilities

Ability to quickly respond to changing assignments, work settings and prioritiesAbility to quickly respond to changing assignments, work settings and priorities while maintaining composure under pressure Flexibility to operate and self-driven to excel in a fast-paced environment Detailed oriented with excellent follow-up practices Possess strong technical commercial vehicle licensing aptitude Strong knowledge of commercial vehicle licensing & permitting process including obtaining credentials & billing processes Capable of multi-tasking, highly organized, with excellent time management skills Demonstrates problem solving skills Ability to work independently and as a member of a team Strong verbal and written communication skills Ability to listen, write, and speak effectively Inform, explain, and give instructions Process improvement experience of streamlining process flows, implementing change management and always striving for continuous improvement in daily processes Ability to quickly respond to changing assignments, work settings and priorities Flexibility to operate and self-driven to excel in a fast-paced environment MS Office Suite - Excel, Word, PowerPoint, Outlook and Teams(Excel knowledge to include vlookups, pivot tables, working with large amounts of data) intermediate required Workday intermediate preferred.

Qualifications

H.S. diploma/GED required Three (3) years or more customer service experience preferred MS Office Suite - Excel, Word, PowerPoint, Outlook and Teams. (Excel knowledge to include vlookups, pivot tables, working with large amounts of data) intermediate required Workday intermediate preferred.

Travel

None

DOT Regulated

None

Compensation Information

The pay for this position ranges from $20-$23 an hour based of experience.

Pay Type: Hourly Minimum Pay Range: $20.00 Maximum Pay Range: $22.00

Benefits Information

Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Our Culture & Commitment

At Ryder, you’re trusted to make an impact—while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety. Your Voice. Your Success. The Future We Build Together.

About Ryder

Ryder operates behind the scenes, managing critical fleet, transportation and supply chain functions for over 50,000 customers, many of which make the products that consumers use every day. When you choose Ryder, you get access to industry-leading technology, one of North America’s largest fleet of trucks, an expansive infrastructure of maintenance facilities and warehouses, and some of the most talented people in the industry.

Job Category

Accounting

Equal Opportunity / Diversity

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Security Notice for Applicants

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers. Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at [e-mail] or 800-793-3754.

EEO Policy

EEO is the Law Ryder Pay Transparency Policy. Philadelphia Fair Criminal Records Screening Standards Washington State Fair Chance Act