Licensing Coordinator - IN OFFICE: COLUMBIA, SC

Ryder System, Inc.; Columbia (SC); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Health benefits

401(k) retirement plan

Paid time off

Job summary

Ryder System, Inc. is seeking an administrator to process title and registration paperwork for new or transferred units across multiple states. The role handles annual renewals and coordinates with domicile shops for supporting documents, ensuring accuracy to avoid penalties and enable timely license issuances.

Candidate will respond to internal and external inquiries, input payments, and maintain accurate VIN/make/model/year data. Strong MS Office and Workday skills preferred.

Qualifications

• HS diploma or GED required.
• Minimum three years of customer service experience preferred.
• Proficiency in MS Office; Excel incl. vlookups and pivot tables.
• Workday experience preferred.

Responsibilities

• Procure title and registration paperwork for new or transfer units.
• Coordinate required documents with domicile shop (weight slips, VIN verifications).
• Ensure accuracy of titles and registrations with state/federal agencies.
• Process annual renewals and manage renewal notices.
• Support internal and external customers on license/permits.
• Enter payment information and receipts in the system.

Skills

Customer service

Attention to detail

Time management

Communication skills

Independent worker

Teamwork

Process improvement

Multi-tasking

Adaptability

Problem solving

Education

High school diploma/GED

Tools

MS Office Suite

Excel (VLOOKUP, Pivot Tables)

Teams

Outlook

Workday

Job description

Job Summary

This position is responsible for processing new unit/transfer in title and registration paperwork and processing annual renewals on existing fleet across multi states and branches in the US. Depending on state coverage may require additional processing for sales tax and/or personal property tax payments.

Essential Functions

Create state paperwork needing to procure title and registration on new or transfer in units.

Coordinate any other needed documents with domicile shop such as weight slips, Vehicle Identification Number (VIN) verifications etc.

Accuracy of paperwork submitted for titles and registrations to state and/or federal agency is especially important when procuring license and title.

Information must be accurate when submitting as VIN#s, make, model and year are essential to ensure legalization of the vehicle.

Upon receipt of renewal notices from state: open, sort, prepping renewal docs, submit for review.

Subsequently processing annual renewals for existing equipment.

100% compliance of timely renewals, incurring zero penalties and only renewing active vehicles.

Receipt of renewal documents delivered to shops allowing two full weekends to install prior to expiration.

Provide support to internal and external customers to answer questions regarding the status of license and permits for their respective state(s).

Input payment information into system complete with receipts and unit breakdown for fees remitted.

Skills and Abilities

• Ability to quickly respond to changing assignments, work settings and priorities
• Ability to quickly respond to changing assignments, work settings and priorities while maintaining composure under pressure
• Flexibility to operate and self-driven to excel in a fast-paced environment
• Detailed oriented with excellent follow-up practices
• Possess strong technical commercial vehicle licensing aptitude
• Strong knowledge of commercial vehicle licensing & permitting process including obtaining credentials & billing processes
• Capable of multi-tasking, highly organized, with excellent time management skills
• Demonstrates problem solving skills
• Ability to work independently and as a member of a team
• Strong verbal and written communication skills
• Ability to listen, write, and speak effectively
• Inform, explain, and give instructions
• Process improvement experience of streamlining process flows, implementing change management and always striving for continuous improvement in daily processes
• Ability to quickly respond to changing assignments, work settings and priorities
• Flexibility to operate and self-driven to excel in a fast-paced environment

Qualifications

• H.S. diploma/GED required
• Three (3) years or more customer service experience preferred
• MS Office Suite - Excel, Word, PowerPoint, Outlook and Teams. (Excel knowledge to include vlookups, pivot tables, working with large amounts of data) intermediate required
• Workday intermediate preferred

Job Category

Accounting

Our Culture & Commitment

At Ryder, you’re trusted to make an impact—while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety. Your Voice. Your Success. The Future We Build Together.

Compensation Information

Pay Type: Hourly

Minimum Pay Range: $20.00

Maximum Pay Range: $22.00

Benefits Information

For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Equal Opportunity Employment

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Important Note

Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.

Company Overview

Ryder operates behind the scenes, managing critical fleet, transportation and supply chain functions for over 50,000 customers, many of which make the products that consumers use every day. When you choose Ryder, you get access to industry-leading technology, one of North America’s largest fleet of trucks, an expansive infrastructure of maintenance facilities and warehouses, and some of the most talented people in the industry.

Additional Policies

EEO is the Law Ryder Pay Transparency Policy.

Philadelphia Fair Criminal Records Screening Standards Washington State Fair Chance Act