Licensing Coordinator

Jobtailor; Rockford (IL); On-site; USD 38,000 - 48,000; Full time

Job summary

Jobtailor in Rockford, IL is seeking a detail-oriented Title and Registration Processor to manage title and registration paperwork for new units and transfers, as well as multi-state renewals across branches. The role requires strong MS Office and Workday proficiency, plus meticulous data handling.

The ideal candidate will ensure accuracy in paperwork submitted to state and federal agencies and provide clear status updates to internal and external customers regarding licenses and permits.

Qualifications

• Experience processing title and registration paperwork for vehicles or fleet.
• Proficient data entry with attention to detail and accuracy.
• Familiarity with MS Excel (VLOOKUP, pivot tables) and Workday is preferred.

Responsibilities

• Process new unit/transfer in title and registration paperwork
• Process annual renewals on existing fleet across multi states and branches in the US
• Create state paperwork needing to procure title and registration on new or transfer in units
• Ensure accuracy of paperwork submitted for titles and registrations to state and/or federal agency
• Open, sort, prepping renewal docs, submit for review upon renewal notices from state
• Provide support to internal and external customers to answer questions regarding the status of license and permits

Skills

Title Processing

Registration Processing

Data Entry

Document Preparation

VLOOKUP

Pivot Tables

Customer Support

Communication

Education

H.S. Diploma or GED

Tools

MS Office Suite

Workday

Job description

• responsible for processing new unit/transfer in title and registration paperwork
• processing annual renewals on existing fleet across multi states and branches in the US
• create state paperwork needing to procure title and registration on new or transfer in units
• accuracy of paperwork submitted for titles and registrations to state and/or federal agency is especially important
• upon receipt of renewal notices from state: open, sort, prepping renewal docs, submit for review
• provide support to internal and external customers to answer questions regarding the status of license and permits

Requirements

• H.S. diploma/GED required
• Three (3) years or more customer service experience preferred
• MS Office Suite - Excel, Word, PowerPoint, Outlook and Teams (Excel knowledge to include vlookups, pivot tables, working with large amounts of data) intermediate required
• Workday intermediate preferred

Core Competencies

Demonstrates expertise in processing title and registration paperwork, ensuring accuracy and compliance with state and federal regulations. Proficient in customer service and data management using MS Office Suite and Workday.

Highest-signal resume keywords

• Title And Registration Processing
• Customer Service Experience
• MS Office Suite Proficiency
• Data Management Skills
• Attention To Detail

ATS Optimization Keywords

Hard Skills

• Title Processing
• Registration Processing
• Data Entry
• Document Preparation
• VLOOKUP
• Pivot Tables

Soft Skills

• Customer Support
• Communication

Certifications & Qualifications

• H.S. Diploma
• GED

Industry Keywords

• Fleet Management
• Multi-State Operations
• Renewal Processing
• Compliance

Tools & Technologies

• MS Office Suite
• Workday