Licensing Clerk — Public Service (Remote)

State-of-Iow; Des Moines (IA); On-site; USD 38,000 - 52,000; Full time

Job summary

The Iowa Department of Inspections, Appeals, and Licensing (DIAL) is seeking a Licensing Clerk in Des Moines to manage license applications for food, lodging, and social and charitable gambling. You will serve as the primary contact for applicants and the public, ensuring accurate processing and timely responses.

Under supervision, you will review documents, respond to inquiries, maintain records, and provide regulatory information.

Qualifications

• Two years of full-time work experience in general office, clerical, data entry/processing, or related work.
• Two years of education and/or full-time experience as described above can substitute for experience.
• Current experience in the state executive branch with specific Administrative Support Assistant experience/tenure requirements.
• Typing examination with at least 40 WPM may be required.

Responsibilities

• Review documents for accuracy and determine approval or rejection.
• Respond to inquiries from applicants, licensees and the public.
• Manage the license application processes and maintain records.
• Provide non-technical regulatory information and assistance to the public and regulated entities.

Skills

Organizational skills

Communication skills

Problem solving

Attention to detail

Education

Two years of education and/or experience

Tools

Typing test

Job description

The Iowa Department of Inspections, Appeals, and Licensing (DIAL) is seeking a Licensing Clerk in Des Moines to manage license applications for food, lodging, and social and charitable gambling. You will serve as the primary contact for applicants and the public, ensuring accurate processing and timely responses.

Under supervision, you will review documents, respond to inquiries, maintain records, and provide regulatory information.