Licensing Application Review Analyst

State of California; California (MO); On-site; USD 72,000 - 91,000; Full time

Job summary

State of California is seeking an Analyst II to work within the Board of Pharmacy licensing unit. The role involves autonomous complex analytics and manages the workload of background investigations for site applications across various license types.

Candidates will review requirements, ensure compliance with licensing standards, and act as a resource for policy and process improvements in an in-office environment.

Qualifications

• Analyst II assesses complex licensing applications and conducts background investigations.
• Performs data review to ensure compliance with licensing standards.
• Maintains high accuracy while handling sensitive information.

Responsibilities

• Review and prioritize site licensing applications for pharmacy, wholesaler, and related facilities.
• Serve as subject matter expert and provide analytical support to the Licensing Unit.
• Ensure timely processing of background investigations in accordance with standards.

Skills

Analytical skills

Background review

Prioritization

Job description

Job Posting: Licensing Application Review Analyst

Department of Consumer Affairs

JC-529594 - Licensing Application Review Analyst ANALYST II

$6,031.00 - $7,547.00 per Month
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Final Filing Date: 8/31/2026

Job Description and Duties

Under the supervision of the Supervisor I, the Analyst II works autonomously within the Board of Pharmacy (Board) Licensing Unit to perform the most complex analytical duties. The Analyst II must effectively manager and prioritize the workload of conducting background investigation review of site applications, including but not limited to, resident and nonresident of all pharmacy, wholesaler, third-party logistics providers, outsourcing facilities, clinics, and hypodermic needle and syringe are processed accurately and timely within the licensing processing standards. The Analyst II serves as the resource analyst, subject matter expert, and performs complex analytical duties to ensure effective operation of the Board's site licensing applications.

In all job functions, employees are responsible for creating an inclusive, safe, and secure work environment that values diverse cultures, perspectives, and experiences, and is free from discrimination. Employees are expected to provide all members of the public equitable services and treatment, collaborate with underserved communities and tribal governments, and work toward improving outcomes for all Californians.

CalCareers Exams: Once you find the job you want, we need to learn more about you. We will evaluate your education, experience, abilities, and knowledge through an assessment. The assessment process can take many forms, including an interview or exam, depending on the job.

You will find additional information about the job in the Duty Statement.

Working Conditions

Candidates who reside outside of the State of California may be admitted to the job interview. However, they must reside in the State of California once they are hired and start working.

Effective July 1, 2025, the State of California implemented the Personal Leave Program 2025 (PLP 2025) which reduces an employee's monthly salary in exchange for leave credits. Employees appointed to this classification will have their monthly salary reduced and will accrue hours of PLP 2025 on the first day of each pay period as outlined on "Section 2113 - Personal Leave Program (PLP)" of the CalHR Manual. The salary range(s) included on this job posting do not reflect the reduction in pay.

The incumbent works 40 hours per week in an office setting, with artificial light and temperature control. The ability to use a personal computer and telephone is essential. The incumbent may spend 75% to 85% of the working day using a personal computer. The position requires bending and stooping to retrieve files, walking and occasional light lifting, up to 10-25 pounds (for assistance with records retention).

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

• ANALYST II

# of Positions: Multiple

Work Location: Board of Pharmacy

Telework: In Office

Job Type: Permanent, Full Time

Facility: Board of Pharmacy

Department Information

The Department of Consumer Affairs (DCA) protects and serves California consumers while ensuring a competent and fair marketplace. DCA educates consumers and protects professionals from unfair competition by unlicensed practitioners.

DCA is a unique and dynamic department consisting of 36 different boards, bureaus, a commission, and a program that license and regulate more than 3.4 million licensees in more than 280 license types including certificates, registrations, and permits. DCA has many exciting career opportunities available and is dedicated to hiring and retaining qualified employees.

The Board of Pharmacy protects and promotes the health and safety of Californians by pursuing the highest quality of pharmacist’s care and the appropriate use of pharmaceuticals through education, communication, licensing, legislation, regulation, and enforcement.

The Board of Pharmacy values diversity at all levels of the organization and is committed to fostering an environment in which employees from a variety of backgrounds, cultures, and personal experiences are welcomed and can thrive. The Board of Pharmacy believes the diversity of our employees and their unique ideas inspire innovative solutions to further our mission. Join the Board of Pharmacy and help us improve the lives of all Californians.

Special Requirements

Conflict of Interest: This position is subject to Title 16, section 3830 of the California Code of Regulations, the Department of Consumer Affairs' Conflict of Interest Regulations. The incumbent is required to submit a Statement of Economic Interests (Form 700) within 30 days of assuming office, annually by April 1, and within 30 days of leaving office.

Criminal Offender Record Information: Title 11, section 703 (d) of the California Code of Regulations requires criminal record checks of all personnel who have access to Criminal Offender Record Information (CORI). Pursuant to this requirement, applicants for this position will be required to submit fingerprints to the Department of Justice and be cleared before hiring. In accordance to DCA's (CORI) procedures, clearance shall be maintained while employed in a CORI-designated position. Additionally, the position routinely works with sensitive and confidential issues and/or material and is expected to maintain the privacy and confidentiality of documents and topics pertaining to individuals or to sensitive program materials at all times.

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

Required Application Package Documents

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Other – A cover letter is required and must be included.
• Statement of Qualifications – A statement of qualifications is required for this position. Please refer to the Statement of Qualifications Requirement section for instructions.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

The Analyst II must possess good oral communication and presentation skills, and good writing and research skills. The Analyst II must use good judgment in decision-making, exercise creativity and flexibility in problem identification and resolution, manage time and resources effectively, work cooperatively with others as a member of a team, be responsive to management needs, and represent the board in a professional manner. The Analyst II must also maintain a working knowledge of the Board's and the department's various policies concerning the development and approval of publications, articles and forms. The Analyst II must also have a working knowledge of the Business and Professional Code and the California Code of Regulations.

This position requires the incumbent maintain consistent and regular attendance; communicate effectively (orally and in writing if both appropriate) in dealing with the public and/or other employees; develop and maintain knowledge and skill related to specific tasks, methodologies, materials, tools, and equipment; complete assignments in a timely and efficient manner; and, adherence to the board Workplace Guidelines as well as departmental policies and procedures regarding attendance, leave, and conduct.

Benefit information can be found on the CalHR website and the CalPERS website. Benefit eligibility is based on job classification, bargaining unit, time base and length of appointment. Additional benefits are outlined for specific bargaining units in employee collective bargaining contracts. Detailed benefit information including health, dental, vision, retirement, etc. can be found at www.calhr.ca.gov/pages/california-state-civil-service-employee-benefits-summary.aspx

Statement of Qualifications

A Statement of Qualifications (SOQ) is a narrative that describes your experience and qualifications related to this position. Applications received without an SOQ will not be considered.

DIRECTIONS:

· The SOQ shall be typed, single-spaced, no less than 12-point font, and no more than three (3) pages in length.

· Number each category within your SOQ.

· In each category, include your number of years of experience in that specific category, describe in detail your experience as it relates to this position, and provide a minimum of two specific job-related examples in a current or past job.

1. Personal Statement: Your skills, experience, and training relate to the job duty statement, including examples of your experience with data entry and software programs. What interests you about this position.

2. Analytical Skills: Analyzing complex applications/documents with attention to detail, include describing the type of applications/documents and the complexity.

3. Applying Policy: Interpreting and applying policy, laws, and regulations/procedures.

4. Workload: Managing high-volume workload/projects and prioritizing time-sensitive workload.

5. Communication & Customer Service: Types of verbal and written communication with internal and external customers, executive management and stakeholders. Customer service you have provided (internally and externally), includes experience in person and on the phones.

Filing Instructions

If you are using education to meet the minimum qualifications, as specified in the classification specification ( http://www.calhr.ca.gov/state-hr-professionals/pages/job-descriptions.aspx ), please include a copy of your degree or unofficial transcripts with your application package. Please be aware that if you are selected for the position, you will be required to submit official sealed transcripts.

Using the online application system as specified in the announcement is the preferred method for applying for civil service job opportunities; however, applicants may instead apply by way of U.S. mail, parcel delivery or courier service, or in person, as set forth in this announcement.

Do not include confidential information such as social security numbers, date of birth, marital status, equal employment opportunity data, examination scores, and LEAP information.

Applicants who fail to submit the most current version of the STD. 678 may be disqualified.

Multiple positions may become available.

Electronic Submission:

Application and any applicable required documents may be submitted electronically through CalCareers account. The application packages must be received electronically by 11:59 p.m. on the final filing date as state on the job vacancy announcement.

U.S Postal Service Mail:

Application and any applicable required documents may be submitted by mail. The envelope must be postmarked before or on the final filing date as stated on the job vacancy announcement.

Hand Delivery:

Application and any applicable required documents may be hand delivered by 5:00 p.m. on the final filing date as stated on the job vacancy announcement. Application packages postmarked, personally delivered, or received via interagency mail after 5:00 p.m. on the final filing date will not be accepted for any reason. Do not submit applications to the California Department of Human Resources (CalHR). Drop off location may be non-operational on weekends and holidays.

Please note the CalCareer system will not allow you to make changes to your application information once it is submitted. If you have updates to your online application after you have submitted it, please contact [e-mail]. For all other questions, regarding your CalHR CalCareer account, you may contact the CalCareer unit at [phone].

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Application Methods: Electronic (Using your CalCareer Account) By Mail Drop-off