ANALYST III

California Department of Social Services; California (MO); Hybrid; USD 79,000 - 99,000; Full time

Job summary

California Department of Social Services seeks an Analyst III to lead advanced analytics and coordination for the Facility Management System implementation in the Community Care Licensing Division. This permanent, full-time role requires collaboration with program staff, IS, and contractors on BPR, discovery, design, testing, data migration, and Salesforce-related activities.

The department emphasizes a mission to serve Californians with inclusive, equitable services and strong governance.

Qualifications

• Experience supporting large-scale system implementations or modernization projects.
• Experience supporting activities such as discovery, design, testing, training, or readiness for an enterprise system; Salesforce experience preferred.
• Experience coordinating across multiple workstreams or stakeholder groups and tracking deliverables, dependencies, or risks.

Responsibilities

• Perform advanced analytical, consultative, and coordination work to support FMS implementation.
• Collaborate with CCLD program staff, Information Systems Division staff, and contractors on business process reengineering, data migration, and Salesforce platform activities.
• Support discovery, design, testing, training, readiness efforts, and implementation tasks for enterprise systems.

Job description

Position Details

Job Code #: JC-528805

Position #(s): 800-812-5402-955

Working Title: Analyst III

Classification:: ANALYST III

$6,623.00 - $8,290.00 A

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions: 1

Work Location: United States

Telework: Hybrid

Job Type:: Permanent, Full Time

Department Information

Are you interested in making a difference in the lives of fellow Californians while achieving your career goals? Do you set high standards for yourself and enjoy a collaborative and challenging work environment? The mission of the California Department of Social Services is to serve, protect, and support the people of California experiencing need in ways that empower wellbeing and disrupt systemic inequities. The vision of the California Department of Social Services is to provide quality services with a commitment to an inclusive, diverse, and equitable California where all people can thrive. The Community Care Licensing Division's (CCLD) mission is to promote the health, safety, and quality of life of each person in community care through the administration of an effective collaborative regulatory enforcement system. CDSS Guiding Principles. Diversity. Equity. Inclusion. Accessibility. Belonging. We ensure opportunities for everyone to participate in a meaningful way in fulfilling the mission and vision of CDSS. Community Engagement. We prioritize the lived experiences of community members as a driving force behind the creation, implementation, desired impact, or change of programs and services. Empowerment. We engage, operate, and advocate from the understanding that each community and person has desires and capabilities to lead in their own life. Quality Services. We provide services that align intent and impact by ensuring that they are accessible, community driven, interconnected, and continuously improved. Data Defined Outcomes. We equitably collect and analyze data, take data-driven action, and measure outcomes relevant to those we serve, ensuring transparency and accountability.

Job Description And Duties

The Facility Management System (FMS) is a Salesforce-based enterprise licensing platform that will replace multiple legacy licensing systems within the Community Care Licensing Division (CCLD). The Analyst III will perform advanced analytical, consultative, and coordination work in support of FMS implementation. The position works collaboratively with CCLD program staff, Information Systems Division staff, and contractors to support business process reengineering (BPR), discovery, design, testing, data migration, and implementation activities for the Salesforce platform.

The Department of Social Services does not participate in E-Verify for employment authorization purposes. Applicants must be authorized to work in the United States without the need for visa sponsorship by the start date of employment.

Special Requirements

Please Note: A Statement of Qualifications or Supplemental Questionnaire must be submitted along with your application to be considered for this position. Applications submitted without an SOQ may be disqualified for this position.

• Describe your experience providing advanced analytical or coordination support for large-scale system implementation or modernization projects. Include your role, the type of project, and the nature of the work you performed.
• Describe your experience supporting activities such as discovery, design, testing, training, or readiness for an enterprise system or technology initiative. If applicable, include experience with Salesforce or similar platforms.
• Describe your experience coordinating across multiple workstreams or stakeholder groups (e.g., business, technical, legal, vendor, or OCM teams). Explain how you tracked deliverables, dependencies, or risks and supported timely follow-through.
• Describe your experience communicating complex or technical information to leadership or stakeholders. Include examples of written or verbal communication such as status updates, summaries, or decision support materials.

This position is subject to fingerprinting clearance by the Department of Justice.

You are required to complete employment history on the application form (STD 678). You may be disqualified from the hiring and selection process if the employment history is not complete. Resumes will not take the place of employment history.

If you are meeting minimum qualifications with education, you must include your unofficial transcripts for verification. If selected, you may be required to provide official transcripts at the time of hire.

Candidates who reside outside of the State of California may be admitted to the job interview, but they must provide proof of residence in California prior to being eligible for appointment.

Final Filing Date: 8/27/2026

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.