Licensing and Appointment Technician

Starr; Philadelphia (Philadelphia County); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

First class training and development opportunities

Job summary

Starr is seeking a Producer Licensing and Appointment Technician to support underwriting groups by managing all producer records. The role involves resolving inquiries, maintaining records, and processing appointment requests.

The ideal candidate will have a bachelor’s degree, experience in the commercial insurance industry, and strong communication skills. This position supports the growth of the company and promotes collaboration between Starr employees and broker partners.

Qualifications

• Minimum bachelor’s degree preferred.
• 1-2 years of commercial insurance industry experience with licensing and appointment knowledge.
• Very strong interpersonal/verbal communication skills and attention to detail.

Responsibilities

• Review and resolve producer-related inquiries from Starr business units.
• Maintain accurate external producer records.
• Process producer appointment and termination requests.

Skills

Interpersonal communication skills

Attention to detail

Time management

Organizational skills

Fast-paced team collaboration

MS Office proficiency

Salesforce proficiency

Education

Bachelor’s degree

Tools

Salesforce

MS Office suite

Job description

Producer Licensing and Appointment Technician

The Producer Licensing and Appointment Technician supports Starr’s underwriting groups by managing all producer (broker) records to ensure accuracy and licensing requirements. This person works with Starr employees and broker partners to ensure prompt resolution of producer licensing and other matters to foster company growth.

Job Description

• Review and resolve producer (broker)-related inquiries from all Starr business units, domestic and international
• Maintain accurate external producer records
• Process producer appointment and termination requests
• Review and confirm insurance producer surplus lines license details
• Provide customer service and support to existing Starr producer partners
• Work with internal and external management to foster carrier/producer relationships
• Work with internal legal resources to resolve producer compliance issues
• Assist with the maintenance of procedural documents and training materials
• Complete projects and perform other work as assigned by management to further department and corporate goals

Qualifications

• Minimum bachelor’s degree preferred
• Commercial insurance industry experience (1-2 years) preferably with licensing and appointment knowledge
• Very strong interpersonal/verbal communication skills and attention to detail
• Good time management and organizational skills
• Ability to work in a fast-paced team environment
• Proficient with MS Office suite and Salesforce

Starr is an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we’re committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.