Licensing Administrative Specialist II

Commerce; Reynoldsburg (OH); On-site; USD 57,617,000 - 77,931,000; Full time

Benefits offered by this job

Medical Coverage

Free Dental, Vision and Basic Life

Paid time off

Birth/Adoption/Foster Care leave

Education and Development

Job summary

Commerce in Reynoldsburg, Ohio is seeking an Administrative Professional 2 - Licensing to support daily licensing operations and ensure accurate records in the internal system.

Responsibilities include issuing documents, assisting customers by phone and email, evaluating simple licensing applications, managing exam tasks, and maintaining licensee data. The full-time role runs 8:00 AM to 5:00 PM with OCSEA union membership and a comprehensive benefits package.

Qualifications

• 18 months' experience in secretarial/administrative roles.
• Or associate core coursework in secretarial science or business office applications.
• Or 6 months' experience as Administrative Professional 1 (16871).
• Or equivalent of Minimum Class Qualifications For Employment.

Responsibilities

• Generate and/or issue documents based on daily reports using the internal licensing system.
• Assist customers with basic questions or issues related to the online portal and general licensing processes, via phone and email.
• Evaluate and process straightforward licensing applications for approval in accordance with established guidelines.
• Manage exam-related tasks by assigning the appropriate exams to applicants, overseeing exam sessions and entering exam results in the system.
• Maintain accurate records by updating applicant and licensee information in the licensing system as needed.

Skills

Administrative Support/Services

Clerical & Data Entry

Customer Service

Attention to Detail

Customer Focus

Problem Solving

Job description

Commerce in Reynoldsburg, Ohio is seeking an Administrative Professional 2 - Licensing to support daily licensing operations and ensure accurate records in the internal system.

Responsibilities include issuing documents, assisting customers by phone and email, evaluating simple licensing applications, managing exam tasks, and maintaining licensee data. The full-time role runs 8:00 AM to 5:00 PM with OCSEA union membership and a comprehensive benefits package.