Licensed Vocational Nurse (LVN) - Intake PM shift

Bakersfield Behavioral Healthcare Hospital; Covina (CA); On-site; USD 41,000 - 48,000; Full time

Benefits offered by this job

Health Care Plan (Medical, Dental &amp

Vision)

Retirement Plan (401k)

Life Insurance (Basic, Voluntary &

Job summary

Aurora Charter Oak Hospital in Covina, CA, is seeking an LVN Intake Coordinator for its Needs Assessment Department. The role supports admits, pre-certifications and reporting and requires weekend availability, PM shift, and full-time hours.

The position offers a pay range of $30–$35 per hour and requires strong telephone etiquette, communication, and knowledge of addiction treatment concepts. Join the team to support patient-centric behavioral health care.

Qualifications

• Current California LVN license.
• Telephone etiquette and customer service skills.
• Oral and written communication skills.
• Familiarity with medical and psychological terminology.
• Understanding of addiction treatment concepts.
• Experience with behavior management modalities is helpful.
• BLS for healthcare provider required.
• TOT training to be completed prior to direct patient care.

Responsibilities

• Collect patient information for admits, pre-certifications and mandatory reporting.
• Answer and route calls in the assessment center as needed.
• UR pre-certification with insurance companies.
• Assist with taking physician orders and other duties as assigned.

Skills

Telephone etiquette

Communication skills

Medical terminology

Psychology knowledge

Addiction treatment concepts

Therapeutic limit-setting

Professional boundaries

BLS for healthcare provider

TOT training

Education

LVN license (California)

Job description

8-hr shift

Full-time

PM shift

Weekend availability a must!

Pay range: $30 - $35 per hour

We have opening for a LVN Intake Coordinator in our Needs Assessment Department.

What We Do:

Charter Oak Hospital offers compassionate and individualized treatment for mental health and substance use disorders. We believe in a patient-centric approach, where every treatment plan is tailored to meet the specific needs of each person who walks through our doors.

What You'll Do:

The Intake Coordinator assists in collecting patient information for possible admits, pre-certs, and filing mandatory reporting; take phone calls into the assessment center and routes calls as necessary; UR Pre-certification with insurance companies; Assist with taking physician orders and other duties as assigned.

• Current California Licensed Vocational Nurse (LVN)
• Telephone etiquette and customer service skills by phone and face-to-face
• Oral and written communication skills
• Familiarity with medical and psychological terminology preferred
• Basic knowledge of human behavior or principles of psychology useful
• Understanding of addiction treatment concepts, including 12-step programs and cognitive aspects of addictive diseases.
• Experience with therapeutic limit-setting helpful, or an understanding of level systems or other behavior management modalities
• Ability to maintain professional boundaries and willingness to seek supervision in this regard
• Current BLS for healthcare provider required upon hire
• Therapeutic Options™ (TOT) training to be obtained prior to providing direct patient care without a preceptor

Join us in making a meaningful impact in the lives of those we serve!

Aurora Charter Oak Hospital has been delivering Behavioral Health Treatment Services for over 83 years. We are located on 10 acres of beautifully landscaped grounds in Covina, California. Covina is about 22 miles east of downtown Los Angeles, in the San Gabriel Valley, close to 10, 60 and 210 FWY.

EEOC Employer. Aurora Charter Oak Hospital does not discriminate against any person on the basis of race, color, national origin, sexual orientation, disability, or age in admission, treatment, or participation in its programs, services and activities, or in employment.

We participate in the E-Verify program. Follow the link for additional information. E-Verify: http://www.uscis.gov/e-verify

• Pay range $30 - $35/hr
• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off
• Sick Leave
• Long Term Disability
• Employee assistance program
• Employee discount
• Flexible Spending Account
• Health savings account