LVN Intake Coordinator (PM Shift) - Weekend Availability

Charter Oak Behavioral Health Hospital; Covina (CA); On-site; USD 41,000 - 48,000; Full time

Benefits offered by this job

Health care plan

401k retirement

Life insurance

Paid time off

Sick leave

Long term disability

Employee assistance

Employee discount

FSA

HSA

Job summary

Aurora Charter Oak Hospital is seeking an LVN Intake Coordinator for our Needs Assessment Department in Covina, CA. The role involves collecting patient information for admits, pre-certifications, and mandatory reporting, handling calls for the assessment center, and coordinating with insurers on UR pre-certifications.

Requires current California LVN license, strong communication skills, familiarity with medical/psychological terminology, and knowledge of addiction treatment concepts.

Qualifications

• Current California LVN license and able to provide documentation.
• Excellent telephone and face-to-face customer service skills.
• Strong oral and written communication abilities.
• Familiarity with medical and psychological terminology preferred.
• Knowledge of addiction treatment concepts and 12-step programs.
• Experience with therapeutic limit-setting or understanding behavior management modalities.
• Ability to maintain professional boundaries and seek supervision when needed.
• Current BLS for healthcare provider required upon hire.
• TOT training to be obtained prior to providing direct patient care without a preceptor.

Responsibilities

• Collect patient information for possible admits, pre-certifications, and mandatory reporting.
• Answer and route calls to the assessment center; manage UR pre-certifications with insurers.
• Assist with physician orders and other duties as assigned.

Skills

LVN license

Phone etiquette

Communication

Medical terminology

Psychology terminology

Addiction treatment

Behavior management

Professional boundaries

BLS for healthcare

TOT training

Job description

Aurora Charter Oak Hospital is seeking an LVN Intake Coordinator for our Needs Assessment Department in Covina, CA. The role involves collecting patient information for admits, pre-certifications, and mandatory reporting, handling calls for the assessment center, and coordinating with insurers on UR pre-certifications.

Requires current California LVN license, strong communication skills, familiarity with medical/psychological terminology, and knowledge of addiction treatment concepts.