Licensed Spa Coordinator, Austin

Equinox Fitness Club; Austin (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Complimentary Club membership

Commission opportunities for staff

Job summary

Equinox Fitness Club in Austin seeks an energetic Licensed Spa Coordinator to ensure memorable experiences for members and guests. You will greet guests, orient clients to spa facilities, and provide services.

Responsibilities include leading staff, managing operations and inventory, promoting spa offerings, and maintaining a clean, safe environment while delivering outstanding service. The role emphasizes team collaboration and guest satisfaction.

Qualifications

• 2 years of management or leadership experience.
• Excellent customer service and communication skills.
• Friendly, outgoing personality and team player.
• Efficient in a fast-paced environment with basic math skills.
• Proficient in computer use and issue resolution.

Responsibilities

• Interview, hire, and coach spa staff.
• Lead outreach marketing for the spa.
• Oversee daily ops, inventory, client relations, and financial goals.
• Perform up to 10 spa treatments per week.
• Provide orientation tours and answer guest questions.
• Describe spa treatments, packages, services, hours, and features.
• Promote spa services, sessions, and retail actively.
• Address guest questions professionally and courteously.
• Maintain a safe, clean, organized spa environment.

Skills

Management experience

Customer service

Communication

Team player

Sales / upselling

Education

TX Massage Therapy License

TX Esthetics License

Job description

Licensed Spa Coordinator, Austin

Overview

OURSTORY:

Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldly grow the lifestyle brands and experiences that define it. In addition to Equinox,ourother brands,SoulCycle and Equinox Hotelsare all recognized for inspiring and motivating members and employees to maximize life.Ourportfolio of brands is recognized globally with locations within every major city across the United States in addition to London, Toronto, and Vancouver.

OURCODE:

We are passionate abouthigh performance livingand we practice what we preach – investing time inourown health and fitness.We believe that everyone has untapped potential within them and it takes adisruptive approachto unleash it. Wedream bigand don’t settle for the status quo. Wesweat the details. We never accept less than110%tohelp each otherdeliver the Equinox experience and enableourmembers to get great results.We are obsessed with what’s new, what’s now,what’s next. Never following, always leading, and living ahead of the moment in fashion, culture, and consumer behavior. We aren’t just a company; we’re a community vested in each other’s success. We valuehumilityand ateam approachat every level of the company.

If you are a high performing individual who is passionate about winning and inspiring others then we are excited to discuss career opportunities with you.

Job Description

We are looking for an energetic, creative, and enthusiastic LicensedSpa Coordinatorto join the Equinox team!This is a great position for a candidate looking to make a significant impact in a growing and dynamic organization.

The LicensedSpa Coordinator is responsible for helping ensure a memorable experience for our members and clients. This includes greeting members as they enter the facilities, orienting spa clients to the spa facilities, and providing services to clients.

Job responsibilities include, but are not limited to the following:

• Interviewing, hiring, and coaching staff members
• Outreach marketing for the spa
• Manage daily operations,including inventory management, client relationships, and driving the business to achieve financial goals and budgets
• Perform up to 10 treatments per week
• Provide anorientation tour, explaining spa amenities offered, and answering guests' questions
• Provide detailed descriptions of spa treatments, packages, services, facility features, and hours of operation
• Actively promote the spa, treatments, services, sessions, and retail, as well as programming promotions.
• Handle guests' questions and concerns professionally and courteously
• Maintain a safe, clean, and well-organized spa environment through consistent monitoring of the locker/facility area

Qualifications

The successful candidatemusthave the following experience, skills, and education:

• Possess a valid TXMassage Therapy or TX Esthetics License
• 2 Years of management or leadership experience
• Enthusiasm and possession of excellent customer service skills
• Must enjoy working with people with a friendly and outgoing personality
• Able to be efficient and productive in a fast-paced environment
• Basic math and money handling skills
• Excellent communication, listening, and computer skills
• Must be a team player

Additional Information

AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE:

• We offer competitive salary, benefits, and industry leading commission opportunities for club employees
• Complimentary Club membership
• Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop

All potential employees are required to show proof of COVID-19 vaccination upon an offer of employmentunless a reasonable accommodation is approved or as otherwise required by law.

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

Equinox is an equal opportunity employer.

All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.