Licensed Security Guard

Andy Frain Services; Indianapolis (IN); On-site; USD 18,000 - 26,000; Part time

Benefits offered by this job

Weekly pay

Flexible scheduling

Employee discounts

Employee Assistance Program

Supportive work environment

Job summary

Andy Frain Services is seeking a Retail Security Officer for part-time work at the Fashion Mall at Keystone in Indianapolis. This role involves maintaining safety and security by patrolling the area, controlling access points, and responding to incidents.

The ideal candidate must possess strong customer service skills, be reliable and professional, and hold a State Guard license. Benefits include weekly pay, flexible scheduling, and employee discounts.

Qualifications

• Strong customer service and communication skills.
• Ability to stay alert and respond calmly in emergency situations.
• Reliable, punctual, and able to follow directions.
• Ability to write clear and accurate reports.
• State Guard license is required.

Responsibilities

• Patrol assigned areas and monitor activity.
• Control access points and manage traffic.
• Identify and report suspicious activity.
• Respond to alarms and emergencies.
• Monitor CCTV cameras and complete reports.
• Maintain a professional presence on-site.

Skills

Customer service

Communication skills

Situational awareness

Reliability

Professional appearance

Job description

Retail Security Officer (Part-Time)

LOCATION

Fashion Mall at Keystone — Indianapolis, IN

PAY

$16.00/hour

POSITION TYPE

Part-Time

SCHEDULE

Variable

OVERVIEW

We are hiring a Retail Security Guard to help maintain a safe and welcoming environment for customers, employees, and vendors. This role requires strong attention to detail, professionalism, and a customer-first mindset.

BENEFITS

• Weekly pay
• Flexible scheduling
• Employee discounts
• Employee Assistance Program (confidential support resources)
• Supportive work environment focused on well-being

KEY RESPONSIBILITIES

Security & Patrol

• Patrol assigned areas or maintain a fixed post to monitor activity
• Control access points and manage pedestrian/vehicle traffic
• Identify and report suspicious activity, incidents, or safety concerns
• Respond to alarms, emergencies, and on-site incidents

Monitoring & Reporting

• Monitor CCTV cameras and security systems
• Complete daily activity logs, incident reports, and required documentation
• Maintain awareness of surroundings at all times

Safety & Compliance

• Follow all post orders, company policies, and safety procedures
• Maintain knowledge of emergency response protocols
• Inspect property for safety risks (fire hazards, equipment issues, etc.)
• Support loss prevention and recommend safety improvements

Customer Service

• Greet and assist customers, employees, and visitors in a professional manner
• Provide directions and support as needed
• Maintain a visible, approachable presence on-site

QUALIFICATIONS

Required

• Strong customer service and communication skills
• Ability to stay alert and respond calmly in emergency situations
• Reliable, punctual, and able to follow directions
• Ability to write clear and accurate reports
• Must present a professional appearance and demeanor
• State Guard license is required.

Preferred

• Prior security or customer-facing experience
• Familiarity with CCTV, alarms, or access control systems

Skills & Attributes

• High level of attentiveness and situational awareness
• Dependable and team-oriented
• Able to multitask and work in a fast-paced environment
• Strong work ethic with a sense of urgency

Work Expectations

• Arrive on time in full uniform and ready to work
• Stay engaged and proactive throughout your shift
• Follow all safety, training, and compliance requirements

ADDITIONAL INFORMATION

Duties may vary based on site needs. This role requires reliability, professionalism, and a commitment to maintaining a safe environment.