Retail Security Officer

Andy Frain Services; Wichita (KS); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Weekly pay

Flexible scheduling

Employee discounts

Employee Assistance Program (EAP)

Supportive work environment

Job summary

Andy Frain Services in Wichita, KS is hiring a Retail Security Guard to maintain a safe, welcoming environment for customers and staff. The role emphasizes strong attention to detail, professionalism, and a customer-first mindset.

Responsibilities include patrolling, access control, incident reporting, CCTV monitoring, and responsive security measures. A City Security license and a valid driver’s license are required, with background and drug screening as part of the process.

Qualifications

• High School Diploma or GED is required.
• Must be willing to submit to a background and drug screen.
• Valid driver's license is required.
• City Security license is required upon hire.

Responsibilities

• Patrol assigned areas or fixed post to monitor activity.
• Control access points and manage pedestrian/vehicle traffic.
• Identify and report suspicious activity, incidents, or safety concerns.
• Respond to alarms, emergencies and on-site incidents.
• Monitor CCTV and security systems; complete daily logs and incident reports.
• Maintain awareness of surroundings at all times.
• Follow post orders, company policies, and safety procedures.
• Provide greeting, directions and assistance to customers and visitors.

Skills

Customer service

Communication

Situational awareness

Multitasking

Teamwork

Education

High School Diploma or GED

Tools

City Security license

Job description

This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/13627504

Overview

We are hiring a**Retail Security Guard**to help maintain a safe and welcoming environment for customers, employees, and vendors. This role requires strong attention to detail, professionalism, and a customer-first mindset.

Benefits

• Weekly pay
• Flexible scheduling
• Employee discounts
• Employee Assistance Program (confidential support resources)
• Supportive work environment focused on well-being

Key Responsibilities

**Security & Patrol**

• Patrol assigned areas or maintain a fixed post to monitor activity
• Control access points and manage pedestrian/vehicle traffic
• Identify and report suspicious activity, incidents, or safety

concerns

• Respond to alarms, emergencies, and on-site incidents

**Monitoring & Reporting**

• Monitor CCTV cameras and security systems
• Complete daily activity logs, incident reports, and required

documentation

• Maintain awareness of surroundings at all times

**Safety & Compliance**

• Follow all post orders, company policies, and safety procedures
• Maintain knowledge of emergency response protocols
• Inspect property for safety risks (fire hazards, equipment issues,

etc.

• Support loss prevention and recommend safety improvements

**Customer Service**

• Greet and assist customers, employees, and visitors in a

professional manner

• Provide directions and support as needed
• Maintain a visible, approachable presence on-site

Qualifications

**Required**

• Strong customer service and communication skills
• Ability to stay alert and respond calmly in emergency situations
• Reliable, punctual, and able to follow directions
• Ability to write clear and accurate reports
• Must present a professional appearance and demeanor
• City Security license is required upon hire, we can help you obtain

this

• Must be at least 21 years of age

**Preferred**

• Prior security or customer-facing experience
• Familiarity with CCTV, alarms, or access control systems

**Skills & Attributes**

• High level of attentiveness and situational awareness
• Dependable and team-oriented
• Able to multitask and work in a fast-paced environment
• Strong work ethic with a sense of urgency

**Work Expectations**

• Arrive on time in full uniform and ready to work
• Stay engaged and proactive throughout your shift
• Follow all safety, training, and compliance requirements

Additional Information

Duties may vary based on site needs. This role requires reliability, professionalism, and a commitment to maintaining a safe environment.

Requirements

• Minimum Qualifications:**\

The following are the minimum qualifications that an individual needs in

order to successfully perform the duties and responsibilities of this

position. Please note that the minimum qualifications may vary based

upon the department size and/or geographic location.

• High School Diploma and/or equivalent (GED).
• Must be willing to submit to a background and drug screen; any offer

of employment is contingent upon the successful completion of a

background investigation.

• Valid drivers license required.
• City Security license is required upon hire.