Licensed Security Guard

Andy Frain Services; Coral Gables (FL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Weekly pay

Employee Assistance Program (EAP)

Discount program at retailers/resta

Job summary

Andy Frain Services, Inc. is seeking a Retail Security Officer in Coral Gables, FL to maintain a safe, welcoming environment for customers and staff.

The role requires alertness, professionalism, and a customer-first mindset, with formal State Guard licensing required. The position offers full-time hours, weekly pay, and benefits including an Employee Assistance Program and a discount program at retailers, restaurants, and entertainment venues.

Qualifications

• Strong customer service and communication skills.
• Ability to stay alert and respond calmly in emergency situations.
• Must present a professional appearance and demeanor.
• State Guard license is required.

Responsibilities

• Patrol assigned areas and monitor activity.
• Control access points and manage pedestrian/vehicle traffic.
• Identify and report suspicious activity, incidents, or safety concerns.
• Respond to alarms, emergencies, and on-site incidents.
• Monitor CCTV cameras and security systems.
• Complete daily activity logs and incident reports.
• Maintain awareness of surroundings at all times.

Skills

Customer service

Attention to detail

Emergency response

Report writing

Professional appearance

Reliability

Punctuality

Communication

Tools

CCTV systems

Access control

Job description

• Comprehensive medical, dental, vision, and STD insurance


• 401(k) plan for future savings


• Generous paid time off to recharge


• Competitive salary with an employee discount program at retailers, restaurants, and entertainment venues


• Access to an Employee Assistance Program (EAP) for free, confidential counseling and resources


• Support for stress management, financial guidance, legal assistance, and family challenges


• Commitment to mental and emotional well-being, fostering a thriving work-life balance

Job Description

Retail Security Officer (Full-Time)

LOCATION:

Shops at Merrick Park – Coral Gables, FL

PAY:

$17.00/hour

POSITION TYPE:

Full-Time

OVERVIEW:

We are hiring a Retail Security Guard to help maintain a safe and welcoming environment for customers, employees, and vendors. This role requires strong attention to detail, professionalism, and a customer-first mindset.

BENEFITS:

• Weekly pay


• Employee Assistance Program (confidential support resources)


• Supportive work environment focused on well-being

KEY RESPONSIBILITIES:

Security & Patrol

• Patrol assigned areas or maintain a fixed post to monitor activity


• Control access points and manage pedestrian/vehicle traffic


• Identify and report suspicious activity, incidents, or safety concerns


• Respond to alarms, emergencies, and on-site incidents

Monitoring & Reporting

• Monitor CCTV cameras and security systems


• Complete daily activity logs, incident reports, and required documentation


• Maintain awareness of surroundings at all times

Safety & Compliance

• Follow all post orders, company policies, and safety procedures


• Maintain knowledge of emergency response protocols


• Inspect property for safety risks (fire hazards, equipment issues, etc.)


• Support loss prevention and recommend safety improvements

Customer Service

• Greet and assist customers, employees, and visitors in a professional manner


• Provide directions and support as neededMaintain a visible, approachable presence on-site

QUALIFICATIONS:

Required

• Strong customer service and communication skills


• Ability to stay alert and respond calmly in emergency situations


• Reliable, punctual, and able to follow directions


• Ability to write clear and accurate reports


• Must present a professional appearance and demeanor


• State Guard license is required.

Preferred

• Prior security or customer-facing experience


• Familiarity with CCTV, alarms, or access control systems

Skills & Attributes

• High level of attentiveness and situational awareness


• Dependable and team-oriented


• Able to multitask and work in a fast-paced environment


• Strong work ethic with a sense of urgency


• Arrive on time in full uniform and ready to work


• Stay engaged and proactive throughout your shift


• Follow all safety, training, and compliance requirements

ADDITIONAL INFORMATION:

Duties may vary based on site needs. This role requires reliability, professionalism, and a commitment to maintaining a safe environment.

Requirements

State Guard license is required.

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Company Info

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