Licensed Pharmacy Technician — Patient Care Navigator

MDR Specialty Pharmacy

Los Angeles (CA)

On-site

USD 32,000 - 37,000

Full time

2 days ago

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Benefits offered by this job

Career growth in healthcare

Long-term job stability

Job summary

MDR Specialty Pharmacy in Los Angeles is seeking a Licensed Pharmacy Technician – Patient Care Coordinator. This full-time, on-site role supports IVF patients by ensuring medications are accurately entered, processed, and delivered on time, under pharmacist supervision.

You will work in a busy call center-like setting, demonstrating empathy and professional communication with patients and clinics. The role requires a California Pharmacy Technician license in good standing, strong computer

Qualifications

Minimum high school diploma required.
Active California Pharmacy Technician license in good standing required.
Strong customer service and call center experience preferred.
Solid computer skills (Word, Excel) and fast typing (≥45 WPM).

Responsibilities

Process prescriptions under a pharmacist’s supervision with accuracy.
Coordinate medication orders with patients and IVF clinics to ensure on-time delivery.
Assist with insurance, billing, and order issues; escalate to the pharmacist as needed.
Maintain patient confidentiality and communicate with empathy and professionalism.
Collaborate with pharmacists, technicians, shipping, and billing to resolve issues.
Handle multiple priorities with attention to detail in a fast-paced environment.