Licensed P&C Insurance CSR — Remote Support Pro

Markel Corporation; Omaha (NE); Hybrid; USD 29,618 - 31,684; Full time

Benefits offered by this job

Immediate health & dental benefits

Paid vacation

401k match

Profit sharing

Tuition reimbursement

Job summary

A leading insurance firm seeks a Customer Service Representative in Omaha, Nebraska. This role involves managing customer inquiries and delivering quality service. Candidates should have a high school diploma, a Property/Casualty Insurance License, and prior experience in insurance sales/service. The position offers a starting pay of $21.50 to $23.00 per hour, along with benefits such as health and dental insurance, 401k matching, and a performance bonus. Remote work options are available with certain licensing.

Qualifications

• Ability to work in a fast-paced team environment.
• Dedicated to providing a positive customer experience.
• Communicate clearly and professionally over the phone.
• Willingness to learn new material and systems/applications.
• Reliable and accountable.

Responsibilities

• Resolve customer concerns and escalate when necessary.
• Provide best in class service for first call resolution.
• Stay current with department standards and guidelines.

Skills

Customer service experience

Technical skills

Multi-tasking

Communication skills

Teamwork

Education

High school diploma or equivalent

Property/Casualty Insurance License

Job description

A leading insurance firm seeks a Customer Service Representative in Omaha, Nebraska. This role involves managing customer inquiries and delivering quality service. Candidates should have a high school diploma, a Property/Casualty Insurance License, and prior experience in insurance sales/service. The position offers a starting pay of $21.50 to $23.00 per hour, along with benefits such as health and dental insurance, 401k matching, and a performance bonus. Remote work options are available with certain licensing.