P&C Licensed CSR — Hybrid/Remote Insurance Support

Arthur J. Gallagher & Co. (AJG); Las Vegas (NV); Hybrid; USD 23,866 - 33,992; Full time

Benefits offered by this job

Medical/dental/vision plans

401(k) and Roth options

Digital mental health services

Paid parental leave

Job summary

A leading insurance brokerage firm in Las Vegas is seeking a Customer Service Representative to manage a diverse book of business and provide exceptional service. This role requires at least 1 year of customer service experience and a high school diploma. Competitive pay starts at $21.00/hour and offers opportunities for career growth and hybrid work flexibility after training. Benefits include medical plans, life insurance, 401(k), and more.

Qualifications

• Minimum of 1 year of customer service experience required.
• Working knowledge of MS systems preferred.
• Active Property and Casualty (P&C) Insurance License is a plus.

Responsibilities

• Provide exceptional service by understanding and meeting customer needs.
• Handle policy endorsements, inspections, appraisals, and remarketing.
• Research and resolve inquiries about coverage, billing, and policy details.

Skills

Customer service experience

Strong typing skills

Basic computer skills

Verbal communication skills

Education

High school diploma

Tools

MS Excel

MS PowerPoint

Outlook

MS Word

Job description

A leading insurance brokerage firm in Las Vegas is seeking a Customer Service Representative to manage a diverse book of business and provide exceptional service. This role requires at least 1 year of customer service experience and a high school diploma. Competitive pay starts at $21.00/hour and offers opportunities for career growth and hybrid work flexibility after training. Benefits include medical plans, life insurance, 401(k), and more.