Licensed P&C Insurance Client Advisor

R K Mehrotra - State Farm Agency; Baton Rouge (LA); On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

Health Insurance

Paid Holidays

Paid Time Off

Retirement Plan

Career growth

Job summary

State Farm Agency in Baton Rouge is seeking a licensed Insurance Customer Service Representative to join our team. If you are passionate about helping clients and enjoy problem-solving, this role offers growth in P&C insurance and customer service.

The ideal candidate holds an active P&C license, has experience in an insurance office or customer service, works on-site in Baton Rouge, and communicates clearly while educating clients on coverage options and billing.

Qualifications

• Active P&C license required.
• Experience in an insurance agency or customer service role.
• On-site in Baton Rouge (not remote).
• Strong communication and organizational skills.

Responsibilities

• Provide excellent customer service via phone and in-person interactions.
• Build and maintain strong client relationships.
• Educate clients on insurance policies, coverage options, claims, billing, and transfers.
• Perform needs-based policy reviews to recommend coverage options.
• Assist the agent with daily office tasks and reporting.
• Ensure timely and accurate follow-up on all client requests.
• Enhance the overall State Farm insurance customer experience.

Skills

P&C license

Customer service

Communication

Detail-oriented

Tools

Insurance software

Job description

State Farm Agency in Baton Rouge is seeking a licensed Insurance Customer Service Representative to join our team. If you are passionate about helping clients and enjoy problem-solving, this role offers growth in P&C insurance and customer service.

The ideal candidate holds an active P&C license, has experience in an insurance office or customer service, works on-site in Baton Rouge, and communicates clearly while educating clients on coverage options and billing.