Insurance Customer Service Pro – Flexible Schedule, Growth

Nickreina; Lake Charles (LA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Nickreina in Lake Charles, Louisiana, is seeking a Customer Service Representative - State Farm Agent Team Member. In this role, you'll provide exceptional client experiences, assist with policy inquiries, and support insurance claims while working collaboratively with other team members.

This position emphasizes strong communication skills and a detail-oriented approach, as you’ll be integral in ensuring customer satisfaction and addressing needs. Opportunities for internal growth are present for motivated candidates.

Qualifications

• Strong communication and interpersonal skills are essential.
• Attention to detail is crucial for accuracy in records.
• Customer service experience will enhance your application.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Skills

Strong communication and interpersonal skills

Detail-oriented

Ability to multitask

Previous customer service experience

Job description

Nickreina in Lake Charles, Louisiana, is seeking a Customer Service Representative - State Farm Agent Team Member. In this role, you'll provide exceptional client experiences, assist with policy inquiries, and support insurance claims while working collaboratively with other team members.

This position emphasizes strong communication skills and a detail-oriented approach, as you’ll be integral in ensuring customer satisfaction and addressing needs. Opportunities for internal growth are present for motivated candidates.