Customer Service Representative - State Farm Agent Team Member

Geauxpaul; Louisiana (MO); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Hourly pay

Paid time off

Growth potential/Opportunity for advancement

Growth opportunities

Job summary

An insurance agency in Baton Rouge, LA is seeking an outgoing, career-oriented professional to join their team as an Agent Team Member. This role includes establishing customer relationships, providing excellent service, and promoting insurance products. Candidates must have relevant licenses and strong communication skills, with opportunities for growth and advancement in a community-focused environment.

Qualifications

• Property and Casualty license (must have currently).
• Life and Health license (must have currently).
• Organizational skills and attention to detail.
• Self-motivated with a proactive approach to problem solving.
• Dedicated to customer service and capable of explaining complex options.
• Ability to learn computer functions and work in a team.
• Willingness to multi-task and relate to customers effectively.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Work with the agent to develop and maintain a digital marketing system to promote the office.
• Maintain a strong work ethic with a total commitment to success each and every day.

Skills

Excellent communication skills

People-oriented

Organizational skills

Self-motivated

Detail oriented

Proactive in problem solving

Dedicated to customer service

Ability to work in a team environment

Ability to multi-task

Ability to effectively relate to a customer

Knowledge of life products

Knowledge of life products

Education

Bachelor's degree preferred

Job description

Overview

Full Time in Baton Rouge, LA

State Farm Insurance Agent located in Baton Rouge, LA is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Paul Pacanovsky - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Work with the agent to develop and maintain a digital marketing system to promote the office.
• Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive

• Hourly pay
• Paid time off (vacation and personal/sick days)
• Valuable experience
• Growth potential/Opportunity for advancement within my agency

Requirements

• Excellent communication skills - written, verbal and listening
• People-oriented
• Organizational skills
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Able to learn computer functions
• Ability to work in a team environment
• Ability to multi-task
• Ability to effectively relate to a customer
• Knowledge of life products
• Property and Casualty license (must have currently)
• Life and Health license (must have currently)
• Bachelor's degree preferred

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

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