Insurance Customer Care Specialist – Growth & Community

Geauxbrittany; Baton Rouge (LA); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

License Reimbursement

SIMPLE IRA

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Job summary

Geauxbrittany is looking for a Customer Service Representative for the State Farm Agent Team in Baton Rouge, LA. In this full-time role, you will provide exceptional customer experiences and contribute to the success of our insurance agency.

The ideal candidate should possess excellent communication skills, attention to detail, and previous customer service experience is preferred. The role includes handling customer inquiries, assisting with policy changes, and maintaining accurate records.

Compensation ranges from $55,000 to $65,000 annually, along with various benefits including a SIMPLE IRA and health insurance.

Qualifications

• Strong communication and interpersonal skills are essential.
• Detail-oriented and capable of multitasking.
• Previous customer service experience is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

Geauxbrittany is looking for a Customer Service Representative for the State Farm Agent Team in Baton Rouge, LA. In this full-time role, you will provide exceptional customer experiences and contribute to the success of our insurance agency.

The ideal candidate should possess excellent communication skills, attention to detail, and previous customer service experience is preferred. The role includes handling customer inquiries, assisting with policy changes, and maintaining accurate records.

Compensation ranges from $55,000 to $65,000 annually, along with various benefits including a SIMPLE IRA and health insurance.