Licensed Optician Team Lead: Vision Care Leader

EssilorLuxottica; California; On-site; USD 34,000 - 54,000; Full time

Job summary

LensCrafters, part of EssilorLuxottica, seeks a Licensed Optician to deliver exceptional value and eyewear craftsmanship, providing legendary service and precise lens fitting. You will assist with measurements, ensure eyewear meets standards, and help customers choose the best vision solutions.

Join a team focused on quality care, up-to-date technology, and a personal approach to eye health, with opportunities for professional development and career growth.

Qualifications

• High School graduate or equivalent.
• State Licensure.
• Optical dispensing experience.
• Strong customer service skills: communicator, listener & team builder.
• Knowledge of current store merchandise.
• Strong basic math skills.
• Awareness of current fashion trends.
• Selling skills – ability to use & carry an iPAD/tablet.
• Familiarity with POS, computers & calculators.
• Embrace new technology & change.

Responsibilities

• Welcome all customers, set expectations with customers.
• Custom fit glasses & precisely place prescription in lenses.
• Acts as a leader in optical acumen.
• Take & record measurements, accurately adjust/fit eyewear with attention to detail, ensure finished eyewear meets standards & customer needs.
• Assists team with complex product needs & prescriptions.
• Accurate & thorough use of technology despite time pressure & customer volume, exceptional product knowledge, use of appropriate tools.
• Proactive, explores root cause of issues, forward thinking, ensures customers are satisfied & expectations are exceeded, solution driven.
• Ability to multi-task, prioritize & manage time with competing priorities.
• Strive to achieve exceptional results on Brand KPIs & competencies.
• Take pride in store appearance, help to keep store clean, attractive & organized.
• Inform management of safety opportunities; demonstrates safe work practices.
• Resourceful, self-motivated with a desire for continual learning, improvement & results.
• Adhere to company policies & procedure, including discounts, promotions & inventory management.

Skills

Customer service

Communication

Teamwork

Math skills

Sales skills

Tech literacy

Education

High School graduate

State Licensure

Tools

POS systems

iPad/Tablet usage

Calculators

Job description

LensCrafters, part of EssilorLuxottica, seeks a Licensed Optician to deliver exceptional value and eyewear craftsmanship, providing legendary service and precise lens fitting. You will assist with measurements, ensure eyewear meets standards, and help customers choose the best vision solutions.

Join a team focused on quality care, up-to-date technology, and a personal approach to eye health, with opportunities for professional development and career growth.