Licensed Optician & Store Operations Lead

SmartRecruiters, Inc.

Cincinnati (OH)

On-site

USD 42,000 - 60,000

Full time

3 hours ago
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Benefits offered by this job

401k
Flex Spending Account
Paid Time Off
Employee Eyewear Discount
Overtime pay

Job summary

National Vision's America’s Best brand seeks an Assistant Eyeglass Manager to supervise daily store operations, manage personnel and inventory, and deliver a best-in-class customer experience. You will lead opticians and sales associates, forecast staffing, recruit and retain top talent, and coach teams to meet sales and service goals while upholding brand standards.

We offer competitive pay, bonus opportunities, and benefits including 401k, FSA, PTO, employee eyewear discount, and overtime

Qualifications

  • Maintain Optical license as required by the state.
  • Optical sales experience. Supervising experience is preferred.
  • Proven ability to lead, coach and build associate relationships.
  • Sound understanding of store operations and standards for success.
  • Strong communication skills (both oral and written) for effective management of teams.
  • Strong organizational skills for planning work and continuously monitoring progress towards goals.
  • Ability to analyze, create, and understand financial reports.
  • Demonstrated ability to analyze and solve problems of varied scope.
  • ABO and NCLE Certified

Responsibilities

  • Drives, monitors, and achieves profit, sales and performance goals according to National Vision standards.
  • Monitors retail operating costs, budgets, and resources.
  • Optimizes and oversees the eyeglass department to ensure efficiency and compliance with company’s policies and operational guidelines.
  • Identifies areas of opportunity and creates an action plan for improvement.
  • Conveys a commitment to providing outstanding customer service and ensures all associates do the same.
  • Ensures quality standards are met.
  • Ensures effective merchandising and execution of marketing, pricing promotions, and initiatives according to Brand and Company standards.
  • Supervises and motivates Opticians and CL Sales associates (in some stores the Receptionist) and ensures the timely completion of day-to-day functions.
  • Assists the General Manager with forecasting staffing needs, recruiting, selecting and retaining a high caliber staff.
  • Leads and coaches associates towards the attainment of sales and customer service goals.
  • Mentor potential Apprentice Opticians as permitted by law.

Skills

Leadership
Communication
Analytical thinking

Education

ABO/NCLE Certification

Job description

National Vision's America’s Best brand seeks an Assistant Eyeglass Manager to supervise daily store operations, manage personnel and inventory, and deliver a best-in-class customer experience. You will lead opticians and sales associates, forecast staffing, recruit and retain top talent, and coach teams to meet sales and service goals while upholding brand standards.

We offer competitive pay, bonus opportunities, and benefits including 401k, FSA, PTO, employee eyewear discount, and overtime

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