Licensed Optician-Redmond, WA-LensCrafters

EssilorLuxottica; Redmond (WA); On-site; USD 34,467 - 53,753; Part time

Benefits offered by this job

Employee discounts

Healthcare benefits

Retirement savings

Job summary

EssilorLuxottica is seeking a part-time optical associate in Redmond, Washington. As a member of the LensCrafters team, you will welcome customers and assist with fitting and dispensing eyewear. The role requires strong customer service skills and an understanding of optical dispensing.

Responsibilities include taking measurements, ensuring customer satisfaction, and maintaining store cleanliness. A high school diploma and state licensure are required, along with experience in retail and a commitment to learning.

Qualifications

• High School graduate or equivalent.
• State Licensure.
• Optical dispensing experience.
• Strong customer service skills.
• Basic math skills.

Responsibilities

• Welcome all customers and set expectations.
• Custom fit glasses and place prescriptions.
• Act as a leader in optical knowledge.
• Accurately adjust and fit eyewear.
• Inform management of safety opportunities.

Skills

Customer service skills

Optical dispensing experience

Basic math skills

Knowledge of current fashion trends

Education

High School graduate or equivalent

State Licensure

Tools

POS systems

iPAD/tablet

Job description

Requisition ID: 931842
Store #: 000307 LensCrafters
Position: Part‑Time
Total Rewards: Benefits/Incentive Information

Pay Range

25.02-39.02

Benefits

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first‑class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

Major Duties & Responsibilities

• Welcome all customers, set expectations with customers
• Custom fit glasses & precisely place prescription in lenses
• Acts as a leader in optical acumen
• Take & record measurements, accurately adjust/fit eyewear with attention to detail, ensure finished eyewear meets standards & customer needs
• Assists team with complex product needs & prescriptions
• Accurate & thorough use of technology despite time pressure & customer volume, exceptional product knowledge, use of appropriate tools
• Proactive, explores root cause of issues, forward thinking, ensures customers are satisfied & expectations are exceeded, solution driven
• Ability to multi‑task, prioritize & manage time with competing priorities
• Strive to achieve exceptional results on Brand KPIs & competencies
• Take pride in store appearance, help to keep store clean, attractive & organized
• Inform management of safety opportunities; demonstrates safe work practices
• Resourceful, self‑motivated with a desire for continual learning, improvement & results
• Adhere to company policies & procedure, including discounts, promotions & inventory management

Basic Qualifications

• High School graduate or equivalent
• State Licensure
• Optical dispensing experience
• Strong customer service skills: communicator, listener & team builder
• Knowledge of current store merchandise
• Strong basic math skills
• Awareness of current fashion trends
• Selling skills - ability to use & carry an iPAD/tablet
• Familiarity with POS, computers & calculators
• Embrace new technology & change

Preferred Qualifications

• Previous customer service & retail experience

Equal Opportunity Employer

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.