Licensed Optician-Vancouver, WA-LensCrafters

EssilorLuxottica; Vancouver (WA); On-site; USD 24,000 - 38,000; Full time

Benefits offered by this job

Health care

Retirement savings

Paid time off/vacation

Employee discounts

Job summary

EssilorLuxottica is seeking a Licensed Optician in Vancouver, WA. The role focuses on providing exceptional customer service, fitting eyewear, and engaging with customers to meet their vision needs. Candidates should possess state licensure and have experience in optical dispensing, with strong customer service skills.

The position offers a competitive pay range and benefits, including health care, retirement savings, and paid time off. Join our team and help us deliver high-quality eyewear while ensuring customer satisfaction!

Qualifications

• Strong customer service skills: communicator, listener & team builder.
• Knowledge of current store merchandise.
• Selling skills and familiarity with technology.

Responsibilities

• Welcome all customers and set expectations.
• Custom fit glasses and accurately place prescriptions.
• Multi-task, prioritize, and ensure customers are satisfied.

Education

High School graduate or equivalent

State Licensure

Optical dispensing experience

Tools

POS

iPAD/tablet

computers

Job description

Requisition ID:924145
Store #:000818 LensCrafters
Position:Full-Time
Total Rewards:Benefits/Incentive Information

Role Overview

The Licensed Optician delivers the brand value proposition & helps establish LensCrafters as the premier destination for all vision needs within the community. Creates exceptional value in the lives of customers by delivering legendary customer service & perfectly crafted high quality eyewear which exceeds our customers' expectations.

Major Duties & Responsibilities

• Welcome all customers, set expectations with customers
• Custom fit glasses & precisely place prescription in lenses
• Acts as a leader in optical acumen
• Take & record measurements, accurately adjust/fit eyewear with attention to detail, ensure finished eyewear meets standards & customer needs
• Assists team with complex product needs & prescriptions
• Accurate & thorough use of technology despite time pressure & customer volume, exceptional product knowledge, use of appropriate tools
• Proactive, explores root cause of issues, forward thinking, ensures customers are satisfied & expectations are exceeded, solution driven
• Ability to multi-task, prioritize & manage time with competing priorities
• Strive to achieve exceptional results on Brand KPIs & competencies
• Take pride in store appearance, help to keep store clean, attractive & organized
• Inform management of safety opportunities; demonstrates safe work practices
• Resourceful, self-motivated with a desire for continual learning, improvement & results
• Adhere to company policies & procedure, including discounts, promotions & inventory management

Basic Qualifications

• High School graduate or equivalent
• State Licensure
• Optical dispensing experience
• Strong customer service skills: communicator, listener & team builder
• Knowledge of current store merchandise
• Strong basic math skills
• Awareness of current fashion trends
• Selling skills - ability to use & carry an iPAD/tablet
• Familiarity with POS, computers & calculators
• Embrace new technology & change

Preferred Qualifications

• Previous customer service & retail experience

Pay Range: 23.97-37.39

This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first‑class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

Equal Opportunity Statement

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.