Licensed Optician: Precision Fittings & Superior Service

LensCrafters; Holyoke (MA); Presencial; USD 35.000 - 49.000; A tiempo parcial

Descripción de la vacante

LensCrafters is seeking a Casual Part-Time Licensed Optician to deliver the brand value, provide legendary service, and craft high-quality eyewear that exceeds customer expectations. You will help establish LensCrafters as the premier destination for vision needs within the community.

The role emphasizes accurate measurements, eye wear fitting, and utilizing technology to ensure customer satisfaction while maintaining store standards and professional decorum.

Formación

• High School graduate or equivalent.
• State Licensure.
• Optical dispensing experience.
• Strong customer service skills: communicator, listener & team builder.
• Knowledge of current store merchandise.
• Strong basic math skills.
• Awareness of current fashion trends.
• Selling skills – ability to use an iPAD/tablet.
• Familiarity with POS, computers & calculators.
• Embrace new technology & change.

Responsabilidades

• Welcome all customers, set expectations with customers.
• Custom fit glasses & precisely place prescription in lenses.
• Acts as a leader in optical acumen.
• Take & record measurements, accurately adjust/fit eyewear with attention to detail, ensure finished eyewear meets standards & customer needs.
• Assists team with complex product needs & prescriptions.
• Accurate & thorough use of technology despite time pressure & customer volume, exceptional product knowledge, use of appropriate tools.
• Proactive, explores root cause of issues, forward thinking, ensures customers are satisfied & expectations are exceeded, solution driven.
• Ability to multi-task, prioritize & manage time with competing priorities.
• Strive to achieve exceptional results on Brand KPIs & competencies.
• Take pride in store appearance, help to keep store clean, attractive & organized.
• Inform management of safety opportunities; demonstrates safe work practices.
• Resourceful, self-motivated with a desire for continual learning, improvement & results.
• Adhere to company policies & procedure, including discounts, promotions & inventory management.

Conocimientos

Customer service

Communication

Teamwork

Math skills

Merchandise knowledge

Fashion awareness

Selling skills

Educación

State Licensure

Herramientas

POS systems

iPad/Tablet

Descripción del empleo

LensCrafters is seeking a Casual Part-Time Licensed Optician to deliver the brand value, provide legendary service, and craft high-quality eyewear that exceeds customer expectations. You will help establish LensCrafters as the premier destination for vision needs within the community.

The role emphasizes accurate measurements, eye wear fitting, and utilizing technology to ensure customer satisfaction while maintaining store standards and professional decorum.