Licensed Optician — Precision Eyewear & Patient Care

Certification TOGAF; Menlo Park (CA); On-site; USD 34,467 - 53,753; Full time

Benefits offered by this job

Health care benefits

Retirement savings

Paid time off

Employee discounts

Job summary

LensCrafters is seeking a Full-Time Licensed Optician at Store #000178 in Menlo Park, CA. You will deliver the LensCrafters value by providing legendary customer service and precisely fitted eyewear, while meeting brand standards and patient needs.

Responsibilities include welcoming customers, accurately taking measurements, fitting glasses, recording prescriptions, and leveraging iPad/tablet tools to inform decisions. A state license and optical dispensing experience are required.

Qualifications

• High School graduate or equivalent.
• State Licensure.
• Optical dispensing experience.
• Strong customer service skills: communicator, listener & team builder.
• Knowledge of current store merchandise.
• Strong basic math skills.
• Awareness of current fashion trends.
• Selling skills – ability to use & carry an iPAD/tablet.
• Familiarity with POS, computers & calculators.
• Embrace new technology & change.

Responsibilities

• Welcome all customers, set expectations with customers.
• Custom fit glasses & precisely place prescription in lenses.
• Acts as a leader in optical acumen.
• Take & record measurements, accurately adjust/fit eyewear with attention to detail.
• Assists team with complex product needs & prescriptions.
• Accurate & thorough use of technology despite time pressure & customer volume.
• Proactive, explores root cause of issues, forward thinking, ensures customers are satisfied.
• Ability to multi-task, prioritize & manage time with competing priorities.
• Strive to achieve exceptional results on Brand KPIs & competencies.
• Inform management of safety opportunities; demonstrates safe work practices.
• Resourceful, self-motivated with a desire for continual learning, improvement & results.
• Adhere to company policies & procedure, including discounts, promotions & inventory management.

Skills

Customer service

Communication

Team building

Math skills

Tech aptitude

POS proficiency

Education

High School diploma

State Licensure

Optical dispensing experience

Tools

iPad/tablet

Job description

LensCrafters is seeking a Full-Time Licensed Optician at Store #000178 in Menlo Park, CA. You will deliver the LensCrafters value by providing legendary customer service and precisely fitted eyewear, while meeting brand standards and patient needs.

Responsibilities include welcoming customers, accurately taking measurements, fitting glasses, recording prescriptions, and leveraging iPad/tablet tools to inform decisions. A state license and optical dispensing experience are required.