Licensed Optician: Precision Eyewear & Expert Care

EssilorLuxottica; Walnut Creek (CA); On-site; USD 34,000 - 54,000; Part time

Job summary

LensCrafters in Walnut Creek is seeking a Licensed Optician to deliver exceptional customer service and craft high-quality eyewear that meets precise prescriptions. The role emphasizes precise measurements, custom fitting, and skilled use of technology to enhance the customer experience.

The successful candidate will have high school completion, state licensure, and optical dispensing experience, with strong sales and communication skills.

Qualifications

• High School graduate or equivalent.
• State Licensure.
• Optical dispensing experience.
• Strong customer service skills: communicator, listener & team builder.
• Knowledge of current store merchandise.
• Strong basic math skills.
• Awareness of current fashion trends.
• Selling skills - ability to use & carry an iPAD/tablet.
• Familiarity with POS, computers & calculators.
• Embrace new technology & change.

Responsibilities

• Welcome all customers, set expectations with customers
• Custom fit glasses & precisely place prescription in lenses
• Acts as a leader in optical acumen
• Take & record measurements, accurately adjust/fit eyewear with attention to detail, ensure finished eyewear meets standards & customer needs
• Assists team with complex product needs & prescriptions
• Accurate & thorough use of technology despite time pressure & customer volume, exceptional product knowledge, use of appropriate tools
• Proactive, explores root cause of issues, forward thinking, ensures customers are satisfied & expectations are exceeded, solution driven
• Ability to multi-task, prioritize & manage time with competing priorities
• Strive to achieve exceptional results on Brand KPIs & competencies
• Take pride in store appearance, help to keep store clean, attractive & organized
• Inform management of safety opportunities; demonstrates safe work practices
• Resourceful, self-motivated with a desire for continual learning, improvement & results
• Adhere to company policies & procedure, including discounts, promotions & inventory management

Skills

Customer service

Communication

Sales skills

Retail experience

Technology proficiency

Education

High School diploma or equivalent

State Licensure

Optical dispensing licensure

Tools

iPAD/tablet

POS systems

Calculators

Job description

LensCrafters in Walnut Creek is seeking a Licensed Optician to deliver exceptional customer service and craft high-quality eyewear that meets precise prescriptions. The role emphasizes precise measurements, custom fitting, and skilled use of technology to enhance the customer experience.

The successful candidate will have high school completion, state licensure, and optical dispensing experience, with strong sales and communication skills.