Licensed Optician: Frames & Lenses Expert

VisionWorks; Bethpage (NY); On-site; USD 37,000 - 56,000; Full time

Job summary

Visionworks in Bethpage, NY is seeking an Optical Dispensing Associate to assist customers with frame selection, fit and dispense frames, interpreting prescriptions to guide product choices. You will work with third-party insurance, provide accurate pricing, and ensure HIPAA compliance.

Responsibilities include applying the SERVE sales process, coordinating with Lab and Optometrist, and maintaining a clean dispensing area while participating in ongoing training and on-site collaboration.

Qualifications

• Must have and maintain applicable state licensure for ophthalmic dispensing.
• Ability to explain optical products, services, and the interpretation of prescriptions.
• Ability to read and comprehend simple instructions and to communicate effectively with customers.
• HIPAA privacy compliance and confidentiality.
• Willingness to participate in ongoing training and team collaboration.

Responsibilities

• Assist customers in frame and lens selection.
• Ensure compliance with social distancing and hygiene practices.
• Provide accurate product information regarding frames, lens selections and other services.
• Explain insurance benefits and any additional charges not covered by third-party insurance.
• Utilize the SERVE sales process to identify needs and make lens recommendations.
• Analyze and interpret prescriptions; communicate with Lab and Optometrist as needed.
• Sell, fit and dispense frames and accessories with accurate measurements and verifications.
• Maintain a clean and orderly dispensing area.
• Ensure pricing accuracy for retail customers.
• Maintain license requirements per State Guidelines.
• Provide guidance to Apprentices where applicable.
• Adhere to privacy and confidentiality policies (HIPAA).
• Participate in training to fulfill departmental goals and ongoing education.
• Maintain cleanliness of equipment, workstations and facility.
• Complete additional responsibilities as assigned.

Skills

Customer service

Communication

Prescription interpretation

Teamwork

Education

High School Diploma or Equivalent

Job description

Visionworks in Bethpage, NY is seeking an Optical Dispensing Associate to assist customers with frame selection, fit and dispense frames, interpreting prescriptions to guide product choices. You will work with third-party insurance, provide accurate pricing, and ensure HIPAA compliance.

Responsibilities include applying the SERVE sales process, coordinating with Lab and Optometrist, and maintaining a clean dispensing area while participating in ongoing training and on-site collaboration.