Licensed Optician: Frame & Lens Specialist

VisionWorks; Clark Mills (NY); On-site; USD 34,000 - 51,000; Full time

Job summary

VisionWorks in New York is seeking an optician assistant to help customers choose frames and lenses, interpret prescriptions, and dispense products. You will use the SERVE process to assess needs, inform customers about insurance benefits, and work with labs and optometrists to ensure accuracy.

The role requires licensure for ophthalmic dispensing, strong communication, and a commitment to privacy. Salary ranges from $24.50 to $36.75 per hour with full-time hours and HIPAA compliance as a core

Qualifications

• Must have and maintain applicable state licensure for ophthalmic dispensing.
• Ability to explain optical products, prescriptions and lens options.
• Strong communication and customer service skills.
• Basic computer literacy and HIPAA awareness.

Responsibilities

• Assist customers with frame and lens selection and dispensing.
• Interpret prescriptions and coordinate with lab and optometrist as needed.
• Explain frame, lens options and insurance benefits to customers.
• Maintain accurate customer pricing and a clean dispensing area.
• Adhere to HIPAA and company privacy policies.
• Support on-site training and provide feedback to apprentices.

Skills

Customer service

Communication

HIPAA compliance

Computer literacy

Teamwork

Education

High School Diploma or Equivalent

State licensure for ophthalmic dispensing

Job description

VisionWorks in New York is seeking an optician assistant to help customers choose frames and lenses, interpret prescriptions, and dispense products. You will use the SERVE process to assess needs, inform customers about insurance benefits, and work with labs and optometrists to ensure accuracy.

The role requires licensure for ophthalmic dispensing, strong communication, and a commitment to privacy. Salary ranges from $24.50 to $36.75 per hour with full-time hours and HIPAA compliance as a core