Licensed Optician: Precision Eyewear & Patient Care

Luxottica; New York (NY); On-site; USD 34,000 - 54,000; Full time

Job summary

LensCrafters in NYC seeks a Licensed Optician to deliver premier eyewear and personalized care. You will assist customers, fit glasses, and record precise measurements, using iPad technology and accurate lens prescriptions to exceed expectations.

Requirements include high school diploma, state licensure, optical dispensing experience, strong customer service, and familiarity with POS systems. This role emphasizes accuracy, fashion awareness, and teamwork in a fast-paced environment.

Qualifications

• High School graduate or equivalent.
• State Licensure.
• Optical dispensing experience.
• Strong customer service skills: communicator, listener & team builder.
• Knowledge of current store merchandise.
• Strong basic math skills.
• Awareness of current fashion trends.
• Selling skills – ability to use & carry an iPAD/tablet.
• Familiarity with POS, computers & calculators.
• Embrace new technology & change.

Responsibilities

• Welcome all customers, set expectations with customers.
• Custom fit glasses & precisely place prescription in lenses.
• Acts as a leader in optical acumen.
• Take & record measurements, accurately adjust/fit eyewear with attention to detail, ensure finished eyewear meets standards & customer needs.
• Assists team with complex product needs & prescriptions.
• Accurate & thorough use of technology despite time pressure & customer volume, exceptional product knowledge, use of appropriate tools.
• Proactive, explores root cause of issues, forward thinking, ensures customers are satisfied & expectations are exceeded, solution driven.
• Ability to multi-task, prioritize & manage time with competing priorities.
• Strive to achieve exceptional results on Brand KPIs & competencies.
• Take pride in store appearance, help to keep store clean, attractive & organized.

Skills

Customer service

Communication

Teamwork

Attention to detail

Math skills

Fashion awareness

Tools

iPad/tablet

POS

Calculators

Computers

Technology adoption

Job description

LensCrafters in NYC seeks a Licensed Optician to deliver premier eyewear and personalized care. You will assist customers, fit glasses, and record precise measurements, using iPad technology and accurate lens prescriptions to exceed expectations.

Requirements include high school diploma, state licensure, optical dispensing experience, strong customer service, and familiarity with POS systems. This role emphasizes accuracy, fashion awareness, and teamwork in a fast-paced environment.