Licensed Optician — Elevate Vision Care & Customer Experience

EssilorLuxottica; Plantation (FL); On-site; USD 2,755,000 - 4,133,000; Full time

Benefits offered by this job

Competitive bonus/commission

Health care

Retirement savings

Paid time off

Employee discounts

Job summary

LensCrafters is seeking a Licensed Optician to deliver exceptional customer service and accurate eyewear prescriptions. You will assist customers, perform precise fittings and measurements, and leverage technology and POS tools to ensure quality results.

Responsibilities include guiding product choices, maintaining brand standards, and upholding safety and store appearance. A strong service mindset and licensure are required for success.

Qualifications

• High School graduate or equivalent.
• State Licensure.
• Optical dispensing experience.
• Strong customer service skills: communicator, listener & team builder.
• Knowledge of current store merchandise.
• Strong basic math skills.
• Awareness of current fashion trends.
• Selling skills - ability to use & carry an iPAD/tablet.
• Familiarity with POS, computers & calculators.
• Embrace new technology & change.

Responsibilities

• Welcome all customers, set expectations with customers
• Custom fit glasses & precisely place prescription in lenses
• Acts as a leader in optical acumen
• Take & record measurements, accurately adjust/fit eyewear with attention to detail, ensure finished eyewear meets standards & customer needs
• Assists team with complex product needs & prescriptions
• Accurate & thorough use of technology despite time pressure & customer volume, exceptional product knowledge, use of appropriate tools
• Proactive, explores root cause of issues, forward thinking, ensures customers are satisfied & expectations are exceeded, solution driven
• Ability to multi-task, prioritize & manage time with competing priorities
• Strive to achieve exceptional results on Brand KPIs & competencies
• Take pride in store appearance, help to keep store clean, attractive & organized
• Inform management of safety opportunities; demonstrates safe work practicesResourceful, self‑motivated with a desire for continual learning, improvement & results
• Adhere to company policies & procedure, including discounts, promotions & inventory management

Skills

Strong customer service

Communication & listening

Team building

Sales skills

Technology aptitude

Adaptability

Education

High School graduate or equivalent

State Licensure

Job description

LensCrafters is seeking a Licensed Optician to deliver exceptional customer service and accurate eyewear prescriptions. You will assist customers, perform precise fittings and measurements, and leverage technology and POS tools to ensure quality results.

Responsibilities include guiding product choices, maintaining brand standards, and upholding safety and store appearance. A strong service mindset and licensure are required for success.