Licensed Optician — Elevate Eyewear Experience

Warby Parker in; New York (NY); On-site; USD 37,000 - 45,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Paid sick leave

Paid Holidays

401(k)

Job summary

Warby Parker is seeking a Licensed Optician for the NYC market to provide exceptional customer service, take precise measurements, and ensure eyewear meets specifications and prescription terms. You will explain lens options, help customers select frames, and collaborate with the team to uphold brand standards.

The role emphasizes accuracy, product knowledge, and a passion for helping customers see clearly in a fast-paced retail environment.

Qualifications

• Licensed dispensing optician in states that require a license (or ABO-certified in non-licensing states).
• Passionate about eyewear and retail industries.
• Clear, effective communicator who can explain technical terms to customers.

Responsibilities

• Work directly with customers to help meet all eyewear needs.
• Take and record measurements, adjust and fit eyewear with flawless accuracy.
• Check finished eyewear meets optical standards and customer requirements.
• Explain prescription terminology and product offerings to customers.
• Collaborate with team to ensure exceptional service for all customers.
• Help customers choose frames and lenses based on prescription, face fit, and lifestyle.
• Contribute to best-practices for sales and customer service across the organization.

Skills

Licensed Optician

Job description

Warby Parker is seeking a Licensed Optician for the NYC market to provide exceptional customer service, take precise measurements, and ensure eyewear meets specifications and prescription terms. You will explain lens options, help customers select frames, and collaborate with the team to uphold brand standards.

The role emphasizes accuracy, product knowledge, and a passion for helping customers see clearly in a fast-paced retail environment.