Licensed Optician - Assistant Manager: Growth & Benefits

Eyeglass World, Inc.; Melbourne (FL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health Insurance

401k Retirement Savings

Flex Spending Account

Paid Time Off & Holidays

Parental Leave

Employee Eyewear Discount

Job summary

Eyeglass World, Inc. welcomes experienced store leaders to join our team in Florida, overseeing optical sales and customer service excellence. You will coach staff, balance staffing with store volume, and partner with doctors to drive daily operations and promotions.

The role emphasizes building strong teams, delivering high-quality eye care, and maintaining Ready When Promised standards to ensure fast, accurate service for customers across our network.

Qualifications

• Optical sales experience. Supervising experience is preferred.
• Maintain Optical license in states that require licensure.
• Proficient computer skills.
• Proven ability to lead, coach and build associate relationships.
• Sound understanding of store operations and standards for success.
• Strong communication skills (both oral and written) for effective management of teams.
• Exceptional customer service skills.
• Able to present clear and concise information and respond to questions from managers, associates, and customers.
• Strong organizational skills for planning work and continuously monitoring progress towards goals.
• Ability to analyze, create, and understand financial reports.
• Demonstrated ability to analyze and solve problems of varied scope.
• ABO and NCLE Certified.

Responsibilities

• Drive and achieve profit, sales and performance goals according to NVI standards.
• Monitor sales results against budgeted.
• Ensure all store associates achieve and maintain the highest level of customer service.
• Maintain awareness of same day service using "Ready When Promised" production board.
• Communicate with the General Manger, District Manager, and Corporate Office and provide store reporting as required.
• Develop and maintain a good working relationship with doctor(s) associated with the store and serves as liaison between doctor and store personnel.
• Ensure store promotions, advertising, and visual merchandising are in place and all associates and doctors are aware of current promotions.
• Supervise and motivate Optician/Sales Associates and ensures the timely completion of day-to-day functions.
• Assist the General Manager with balancing staffing to store volume. Assist in recruiting, selecting and retaining a high caliber staff.
• Motivate associates to exceed performance standards.

Skills

Optical sales

Supervising

Optical license

Computer skills

Leadership

Store operations

Communication

Customer service

Presentation

Organization

Financial analysis

Problem solving

ABO/NCLE certs

Job description

Eyeglass World, Inc. welcomes experienced store leaders to join our team in Florida, overseeing optical sales and customer service excellence. You will coach staff, balance staffing with store volume, and partner with doctors to drive daily operations and promotions.

The role emphasizes building strong teams, delivering high-quality eye care, and maintaining Ready When Promised standards to ensure fast, accurate service for customers across our network.