Licensed Optician

Luxottica; Freehold (NJ); On-site; USD 34,467 - 53,753; Full time

Benefits offered by this job

Health care

Retirement savings

Paid time off

Employee discounts

Job summary

EssilorLuxottica is seeking a Licensed Optician to deliver exceptional service and precise eyewear fitting in our LensCrafters location. You will welcome customers, measure, and custom fit glasses while leveraging technology to ensure accuracy and customer satisfaction.

Key qualifications include state licensure, optical dispensing experience, strong math skills, and a passion for fashion trends. The role emphasizes teamwork, POS proficiency, and a proactive approach to product knowledge.

Qualifications

• High School graduate or equivalent.
• State Licensure to practice as an optician.
• Optical dispensing experience is required.
• Strong customer service and communication skills.

Responsibilities

• Welcome customers and set expectations for service.
• Custom fit glasses and place prescriptions in lenses accurately.
• Lead with optical knowledge and assist complex product needs.
• Take and record measurements; adjust eyewear with precision.
• Use technology and tools to maintain high standards.
• Maintain product knowledge and support team needs.
• Resolve issues proactively and ensure customer satisfaction.
• Manage time amidst competing priorities.
• Contribute to achieving brand KPIs.
• Keep store appearance clean, organized, and welcoming.

Skills

Customer service

Multi-tasking

Communication

Teamwork

Attention to detail

Adaptability

Tech savvy

Education

High School graduate

State Licensure

Tools

iPad/tablet

POS systems

Job description

Position Overview

The Licensed Optician delivers the brand value proposition & helps establish LensCrafters as the premier destination for all vision needs within the community. Creates exceptional value in the lives of customers by delivering legendary customer service & perfectly crafted high quality eyewear which exceeds our customers’ expectations.

Major Duties & Responsibilities

• Welcome all customers, set expectations with customers
• Custom fit glasses & precisely place prescription in lenses
• Acts as a leader in optical acumen
• Take & record measurements, accurately adjust/fit eyewear with attention to detail, ensure finished eyewear meets standards & customer needs
• Assists team with complex product needs & prescriptions
• Accurate & thorough use of technology despite time pressure & customer volume, exceptional product knowledge, use of appropriate tools
• Proactive, explores root cause of issues, forward thinking, ensures customers are satisfied & expectations are exceeded, solution driven
• Ability to multi-task, prioritize & manage time with competing priorities
• Strive to achieve exceptional results on Brand KPIs & competencies
• Take pride in store appearance, help to keep store clean, attractive & organized
• Inform management of safety opportunities; demonstrates safe work practices
• Resourceful, self-motivated with a desire for continual learning, improvement & results
• Adhere to company policies & procedure, including discounts, promotions & inventory management

Basic Qualifications

• High School graduate or equivalent
• State Licensure
• Optical dispensing experience
• Strong customer service skills: communicator, listener & team builder
• Knowledge of current store merchandise
• Strong basic math skills
• Awareness of current fashion trends
• Selling skills – ability to use & carry an iPAD/tablet
• Familiarity with POS, computers & calculators
• Embrace new technology & change

Preferred Qualifications

• None specified

Pay Range: 25.02 - 39.02

Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 or email [e-mail].

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.