Licensed Optician

Luxottica; East Point (GA); On-site; USD 42,000 - 60,000; Full time

Job summary

Luxottica in the United States is seeking a Licensed Optician to deliver exceptional customer service and expertly fit eyewear. You will precisely place prescriptions into lenses and ensure every pair meets quality standards.

As a key member of the team, you will welcome customers, take measurements, use iPad/tablet for orders, and help colleagues with complex prescriptions while upholding store appearance and safety standards.

Qualifications

• State Licensure required for optical dispensing.
• Optical dispensing experience and strong customer service skills.
• Knowledge of current store merchandise and fashion trends.
• Selling skills and ability to use an iPad/tablet, POS, and calculators.
• Embrace new technology and change.

Responsibilities

• Welcome all customers and set expectations for service.
• Custom fit glasses and precisely place prescriptions in lenses.
• Act as a leader in optical acumen and product knowledge.
• Take and record measurements; adjust eyewear with attention to detail.
• Assist team with complex product needs and prescriptions.
• Use technology effectively under time pressure while maintaining accuracy.
• Multitask, prioritize, and manage time with competing priorities.
• Strive to achieve brand KPIs and maintain store standards.

Skills

Customer service

Communication

Attention to detail

Sales skills

Fashion awareness

Team player

Strong math skills

Education

High School diploma or equivalent

Tools

iPad/tablet

POS systems

Computers & calculators

Job description

JOB DESCRIPTION

The Licensed Optician delivers the brand value proposition & helps establish LensCrafters as the premier destination for all vision needs within the community. Creates exceptional value in the lives of customers by delivering legendary customer service & perfectly crafted high quality eyewear which exceeds our customers’ expectations.

MAJOR DUTIES & RESPONSIBILITIES

• Welcome all customers, set expectations with customers
• Custom fit glasses & precisely place prescription in lenses
• Acts as a leader in optical acumen
• Take & record measurements, accurately adjust/fit eyewear with attention to detail, ensure finished eyewear meets standards & customer needs
• Assists team with complex product needs & prescriptions
• Accurate & thorough use of technology despite time pressure & customer volume, exceptional product knowledge, use of appropriate tools
• Proactive, explores root cause of issues, forward thinking, ensures customers are satisfied & expectations are exceeded, solution driven
• Ability to multi-task, prioritize & manage time with competing priorities
• Strive to achieve exceptional results on Brand KPIs & competencies
• Take pride in store appearance, help to keep store clean, attractive & organized
• Inform management of safety opportunities; demonstrates safe work practices
• Resourceful, self-motivated with a desire for continual learning, improvement & results
• Adhere to company policies & procedure, including discounts, promotions & inventory management

BASIC QUALIFICATIONS

• High School graduate or equivalent
• State Licensure
• Optical dispensing experience
• Strong customer service skills: communicator, listener & team builder
• Knowledge of current store merchandise
• Strong basic math skills
• Awareness of current fashion trends
• Selling skills – ability to use & carry an iPAD/tablet
• Familiarity with POS, computers & calculators
• Embrace new technology & change

PREFERRED QUALIFICATIONS

This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or [e-mail] .

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.