Licensed Optician

Luxottica; Athens (GA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health care

Retirement savings

Paid time off/vacation

Employee discounts

Job summary

Luxottica is hiring a Licensed Optician in Athens, Georgia, focused on providing exceptional customer service and high-quality eyewear. Responsibilities include custom fitting glasses and ensuring customer satisfaction.

The ideal candidate should have optical dispensing experience and strong customer service skills. This position offers benefits like health care, retirement savings, and employee discounts.

Qualifications

• High School graduate or equivalent.
• State Licensure required.
• Experience in optical dispensing needed.
• Strong customer service and communication skills.

Responsibilities

• Welcome all customers and set expectations.
• Custom fit glasses and accurately place prescriptions.
• Take and record measurements for eyewear.
• Ensure finished eyewear meets standards.
• Assist with complex product needs.

Skills

Customer service skills

Optical dispensing experience

Communication and listening

Sales skills

Basic math skills

Familiarity with POS and technology

Education

High School graduate or equivalent

State Licensure

Job description

Overview

LensCrafters, part of EssilorLuxottica, is looking for a Licensed Optician to deliver exceptional customer service and high quality eyewear. The role focuses on optical acumen and customer satisfaction within the community.

Responsibilities

• Welcome all customers and set expectations
• Custom fit glasses & precisely place prescription in lenses
• Act as a leader in optical acumen
• Take & record measurements, accurately adjust/fit eyewear with attention to detail, ensure finished eyewear meets standards & customer needs
• Assist team with complex product needs & prescriptions
• Accurate & thorough use of technology despite time pressure & customer volume, exceptional product knowledge, use of appropriate tools
• Proactively explore root cause of issues, forward thinking, ensures customers are satisfied & expectations are exceeded, solution driven
• Ability to multi-task, prioritize & manage time with competing priorities
• Strive to achieve exceptional results on Brand KPIs & competencies
• Take pride in store appearance, keep store clean, attractive & organized
• Inform management of safety opportunities; demonstrate safe work practices
• Resourceful, self-motivated with a desire for continual learning, improvement & results
• Adhere to company policies & procedures, including discounts, promotions & inventory management

Basic Qualifications

• High School graduate or equivalent
• State Licensure
• Optical dispensing experience
• Strong customer service skills: communicator, listener & team builder
• Knowledge of current store merchandise
• Strong basic math skills
• Awareness of current fashion trends
• Sales skills – ability to use & carry an iPAD/tablet
• Familiarity with POS, computers & calculators
• Embrace new technology & change

Preferred Qualifications

This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first‑class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

Equal Opportunity Employer

EssilorLuxottica complies with all applicable laws related to the application and hiring process. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.