Licensed Optician

LensCrafters; Alpharetta (GA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Health care benefits

Retirement savings

Employee discounts

Job summary

LensCrafters in Alpharetta, Georgia is looking for a Full-Time Optical Associate to welcome customers and ensure their needs are met. You will be responsible for fitting glasses and working with various optical technologies.

The ideal candidate will possess strong customer service skills and experience in optical dispensing. We offer a competitive pay package along with health care and retirement benefits.

Qualifications

• Strong customer service skills including communication and teamwork.
• Knowledge of current store merchandise.
• Ability to use an iPAD/tablet for sales.

Responsibilities

• Welcome customers and set expectations.
• Accurately fit eyewear and take measurements.
• Manage competing priorities and ensure customer satisfaction.

Skills

Customer service skills

Optical dispensing experience

Basic math skills

Selling skills

Education

High School graduate or equivalent

State Licensure

Tools

POS systems

Computers

Calculators

Job description

Requisition ID: 930974

Store #: 002857 LensCrafters

Position: Full-Time

Major Duties & Responsibilities:

• Welcome all customers, set expectations with customers
• Custom fit glasses & precisely place prescription in lenses
• Acts as a leader in optical acumen
• Take & record measurements, accurately adjust/fit eyewear with attention to detail, ensure finished eyewear meets standards & customer needs
• Assists team with complex product needs & prescriptions
• Accurate & thorough use of technology despite time pressure & customer volume, exceptional product knowledge, use of appropriate tools
• Proactive, explores root cause of issues, forward thinking, ensures customers are satisfied & expectations are exceeded, solution driven
• Ability to multi-task, prioritize & manage time with competing priorities
• Strive to achieve exceptional results on Brand KPIs & competencies
• Take pride in store appearance, help to keep store clean, attractive & organized
• Inform management of safety opportunities; demonstrates safe work practices
• Resourceful, self-motivated with a desire for continual learning, improvement & results
• Adhere to company policies & procedure, including discounts, promotions & inventory management

Basic Qualifications:

• High School graduate or equivalent
• State Licensure
• Optical dispensing experience
• Strong customer service skills: communicator, listener & team builder
• Knowledge of current store merchandise
• Strong basic math skills
• Awareness of current fashion trends
• Selling skills – ability to use & carry an iPAD/tablet
• Familiarity with POS, computers & calculators
• Embrace new technology & change

Preferred Qualifications:

• Previous customer service & retail experience

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first‑class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email [e-mail].

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.