Licensed Optical Supervisor - The Landing at Tradition

Warby Parker; Port Saint Lucie (FL); On-site; USD 42,000 - 62,000; Full time

Job summary

Warby Parker is seeking an Optical Supervisor to join our team of in-house optical professionals. You will rely on optical expertise and customer focus to create exceptional experiences while serving as a keyholder who opens and closes the store and maintains operations.

As a leader, you will foster a positive, productive environment for opticians and retail advisors, mentor team members, and help Warby Parker grow.

Qualifications

• Licensed dispensing optician or ABO-certified.
• Strong customer service and communication skills.
• Ability to lead and mentor a team.

Responsibilities

• Optical duties: Work directly with customers, take and record measurements, adjust and fit eyewear with accuracy, ensure eyewear meets standards and customer requests, explain prescription terminology and product offerings.
• Leadership responsibilities: Set store up for success daily, drive store vision and sales, mentor Optical team including Apprentice Program participants, maintain store systems and operations, foster a productive employee culture.
• Who you are: A licensed dispensing optician or ABO-certified.

Skills

Customer service

Leadership

Eyewear fitting

Product knowledge

Education

Licensed dispensing optician (state license)

Job description

New Store OpeningWarby Parker is searching for an Optical Supervisor to join our growing team of in-house optical professionals. In this role, you'll rely on your optical prowess, friendly demeanor, and product expertise to create incredible customer experiences. Whether you're helping longtime WarbyParker fans or first-time wearers, you'll leave them excited and confident about our glasses. (Our frames are really special, after all. Take a peek at how our glasses are made.) Acting as a keyholder to the store, you'll help open and close up shop as well as maintain internal operations. As a leader of the team, you'll foster an upbeat and productive work environment for the opticians and retail advisors. Our ideal candidate is an energetic self-starter and a lifelong learner who's eager to help Warby Parker grow. Sound like your cup of tea? Read on!

New Store OpeningWarby Parker is searching for an Optical Supervisor to join our growing team of in-house optical professionals. In this role, you'll rely on your optical prowess, friendly demeanor, and product expertise to create incredible customer experiences. Whether you're helping longtime WarbyParker fans or first-time wearers, you'll leave them excited and confident about our glasses. (Our frames are really special, after all. Take a peek at how our glasses are made.) Acting as a keyholder to the store, you'll help open and close up shop as well as maintain internal operations. As a leader of the team, you'll foster an upbeat and productive work environment for the opticians and retail advisors. Our ideal candidate is an energetic self-starter and a lifelong learner who's eager to help Warby Parker grow. Sound like your cup of tea? Read on!

What you'll do

Optical duties

• Work directly with customers to help meet all of their eyewear needs
• Take and record measurements, adjust and fit eyewear, and execute these details with flawless accuracy
• Check that our finished eyewear meets our optical standards, as well as customer requirements and requests
• Use your expertise to explain prescription terminology and product offerings to customers

Leadership responsibilities

• Set your store up for success each day by ensuring that all operational, service, and staff zoning procedures are executed to Warby Parker standards
• Drive the store vision and sales by providing above-and-beyond service on the floor and acting as the main contact for customer and operational questions
• Work with store management to lead and mentor the Optical team, including participants of our Optician Apprentice Program, and exemplify what great service looks like
• Help maintain general store systems, inventory databases, and business operations
• Foster and support a productive, positive employee culture in your store

Who you are

• A licensed dispensing optician in states that require a license or an ABO-certified