Position: Licensed Loan Officer Assistant (LOA)
Job Type: Full-Time
Compensation: $55,000 Base Salary + $100 Per Funded Loan
About HomeTown Lending
HomeTown Lending is a growing, independent mortgage brokerage committed to delivering exceptional service, competitive financing solutions, and a seamless mortgage experience. We pride ourselves on our team-oriented culture, strong industry relationships, and commitment to helping clients achieve their homeownership goals.
We are seeking an experienced, licensed Loan Officer Assistant (LOA) to work in managing a high-volume mortgage pipeline, supporting loan origination activities, and ensuring an exceptional experience for borrowers and referral partners.
Position Overview
The Licensed Loan Officer Assistant will serve as the primary operational and origination support partner, helping manage the mortgage process from initial application through closing.
This position requires an active Mortgage Loan Originator (MLO) license and previous experience working in a mortgage brokerage environment.
The ideal candidate is highly organized, proactive, detail-oriented, and comfortable managing multiple loans simultaneously. This individual must understand the broker loan process, anticipate needs, solve problems independently, and maintain consistent communication with borrowers, real estate agents, processors, and lending partners.
Key Responsibilities
Loan Origination & Application Support
- Assist with managing new mortgage inquiries, applications, and pre-approvals.
- Review borrower applications, credit reports, income documentation, assets, and liabilities.
- Calculate qualifying income, debt-to-income (DTI) ratios, and loan-to-value (LTV) ratios.
- Assist with structuring loan scenarios across Conventional, FHA, VA, and other available loan programs.
- Prepare and issue pre-approval letters as authorized.
- Communicate directly with borrowers to collect outstanding documentation and complete applications.
- Assist with loan pricing, rate lock coordination, and loan submissions.
Pipeline Management & Loan Processing Coordination
- Actively manage the loan pipeline from application through funding.
- Maintain accurate and updated loan files within Arive, the company's Loan Origination System (LOS).
- Coordinate with internal processors, underwriting teams, title companies, and other third parties.
- Monitor loan milestones, underwriting conditions, appraisal orders, and closing timelines.
- Identify potential issues early and proactively work toward solutions.
- Ensure all loans move efficiently through the pipeline and meet contract closing dates.
- Provide the CEO with consistent pipeline updates and identify files requiring immediate attention.
Borrower & Referral Partner Communication
- Serve as a primary point of contact for borrowers throughout the mortgage process.
- Provide proactive loan status updates to clients and real estate agents.
- Maintain professional relationships with referral partners and ensure timely responses to inquiries.
- Coordinate communication between the Loan Officers, clients, realtors, processors, and lending partners.
- Deliver a high level of customer service while maintaining accuracy and professionalism.
Support & Operational Efficiency
- Manage daily loan-related priorities and follow-ups.
- Organize and track outstanding applications, pre-approvals, and active loan files.
- Help streamline workflows and improve overall loan production efficiency.
- Anticipate upcoming deadlines, borrower needs, and potential obstacles.
- Assist with preparing loan scenarios and information for referral partner meetings.
- Take ownership of assigned responsibilities and minimize the need for constant oversight.
Required Qualifications
- Active Mortgage Loan Originator (MLO) license through NMLS — REQUIRED.
- Previous mortgage broker experience — REQUIRED.
- Minimum 2 years of experience in mortgage origination, loan officer assistance, or a closely related mortgage lending role preferred.
- Strong understanding of Conventional, FHA, and VA loan guidelines.
- Experience reviewing borrower income, assets, credit, and qualification documentation.
- Familiarity with mortgage pricing, loan structuring, and underwriting requirements.
- Experience managing multiple active mortgage files and deadlines.
- Strong written and verbal communication skills.
- Excellent organizational skills and attention to detail.
- Ability to work independently in a fast-paced environment.
- Strong problem-solving skills and a proactive approach to daily responsibilities.
Preferred Qualifications
- Experience using Arive Loan Origination System.
- Experience working with United Wholesale Mortgage (UWM).
- Previous experience supporting a high-producing Loan Officer, Branch Manager, or mortgage company executive.
- Experience working directly with real estate agents and referral partners.
- Strong knowledge of the mortgage process from initial application through funding.
Compensation
Base Salary: $55,000 annually
Production Incentive: $100 for every funded loan file eligible under the company's compensation plan.
This compensation structure rewards both operational performance and successful loan production.
What We're Looking For
We're looking for someone who takes ownership, works with urgency, and understands that communication and execution are critical in the mortgage industry.
The right candidate will be more than an administrative assistant. They will be a trusted partner who can confidently manage loan files, support borrowers, coordinate with referral partners, and help drive overall production.
This is an excellent opportunity for an experienced, licensed mortgage professional who enjoys the origination process and wants to play a key role in the growth of an independent mortgage brokerage.
- HomeTown Lending is an Equal Opportunity Employer.