Licensed Insurance Customer Service

State Farm Agency - Davie, FL; Town of Florida (NY); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Salary plus Bonus

Paid Time Off

Growth potential/Advancement

Job summary

State Farm Agency - Davie, FL in Davie, Florida, seeks a Licensed Customer Service Representative with an active Property and Casualty license to join the team. The role emphasizes value-based conversations and exceptional customer experiences, with in-office duties in Davie, FL.

Responsibilities include building relationships, handling inquiries about coverage, billing, and claims, and using a needs-based approach to educate customers.

Qualifications

• Active Property & Casualty license required.
• In-office position requiring commuting to Davie, FL.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service for questions on availability, coverages, policy changes, transfers, claims, and billing.
• Educate customers about insurance options using a needs-based approach.
• Maintain a strong work ethic and commitment to success daily.

Skills

Active Property and Casualty license

Excellent interpersonal skills

Excellent communication skills

People-oriented

Organizational skills

Self-motivated

Detail oriented

Team collaboration

Problem solving

Education

Property & Casualty license

Job description

Licensed Insurance Customer Service

State Farm Agency - Davie, FL Davie, Florida, United States

About this position

Licensed Insurance Customer Service

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty license is required.

We seek a licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. Only candidates who meet the following criteria will be considered for this role:

• Must have an active Property and Casualty insurance license.


• Must be able to make the commute to our agency location in Davie, FL. This is an in-office position.

Responsibilities include but not limited to:

• Establish customer relationships and follow up with customers, as needed


• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification


• Use a customer-focused, needs-based review process to educate customers about insurance options


• Maintain a strong work ethic with a total commitment to success each and every day

As an Agent Team Member, you will receive...

• Salary plus Bonus


• Paid Time Off (vacation and personal/sick days)


• Valuable experience


• Growth potential/Opportunity for advancement within my office

Requirements

• Property & Casualty license (required)


• Excellent interpersonal skills


• Excellent communication skills - written, verbal and listening


• People-oriented


• Organizational skills


• Self-motivated


• Detail oriented


• Proactive in problem solving


• Dedicated to customer service


• Able to learn computer functions


• Pride in getting work done accurately and timely


• Ability to work in a team environmentAbility to multi-task


• Provide timely and thorough activity reports to agent


• Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
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If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.