Licensed Insurance Customer Service

Keith Phillips - State Farm Agency; Midlothian (VA); Sur place; USD 40 000 - 45 000; Plein temps

Avantages offerts par ce poste

Competitive pay

Paid vacation and sick/personal time

Growth opportunities

Supportive team environment

Résumé du poste

Keith Phillips - State Farm Agency in Midlothian, VA is seeking a Licensed Insurance Customer Service Representative to join the team. The role handles customer questions about policies, billing, and claims, and involves needs-based policy reviews to ensure proper coverage.

The position requires active Property & Casualty and Life & Health licenses, strong communication, and organizational skills, with a competitive pay rate of $20–$22 per hour and growth opportunities within the team.

Qualifications

• Strong communication and organizational skills required.
• Licenses: Property & Casualty and Life & Health are required.
• Customer-focused, detail-oriented, and professional.

Responsabilités

• Answer customer questions about policies, coverage, billing, and claims.
• Build strong relationships through follow-up and guidance.
• Conduct needs-based policy reviews to ensure proper coverage.
• Support daily operations and assist the Agent and team.
• Stay current on licensing, products, and insurance updates.

Connaissances

Communication skills

Organizational skills

Formation

Property & Casualty license

Life & Health license

Description du poste

Licensed Insurance Customer Service

Keith Phillips - State Farm Agency MIDLOTHIAN, Virginia, United States

About this position

Licensed Insurance Customer Service

Licensed Customer Service Representative – Insurance CSR – State Farm Agent Team Member

Location: Midlothian, VA | Pay: $20–$22/hr (~$40,000–$45,000/year)

Licenses required: Property & Casualty AND Life & Health. Only licensed candidates will be considered.

Join a growing State Farm independent agent office as a Licensed Customer Service Representative (Insurance CSR). If you enjoy helping people, providing exceptional customer service, and want a career in insurance, this is the role for you.

Key Responsibilities:

• Answer customer questions about policies, coverage, billing, and claims
• Build strong relationships through follow-up and guidance
• Conduct needs-based policy reviews to ensure proper coverage
• Support daily operations and assist the Agent and team
• Stay current on licensing, products, and insurance updates

Requirements:

• Active Property & Casualty license
• Active Life & Health license
• Strong communication and organizational skills
• Customer-focused, detail-oriented, and professional
• Comfortable using computers and office systems

Benefits:

• Competitive pay: $20–$22/hr
• Paid vacation and sick/personal time
• Growth opportunities and professional development
• Supportive team environment with long-term career potential

Why Apply:

Make a real difference helping clients protect what matters most while growing your career in a stable, friendly, and professional environment.

This position is with a State Farm independent agent, not State Farm Insurance Companies. Employees must meet all licensing and training requirements.