Licensed Insurance Customer Service & Sales Representative

State Farm Insurance Companies; Brentwood (MO); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Paid time off

Commissions

Bonuses

Growth opportunities

Professional development

Job summary

State Farm Agency in Brentwood, MO is seeking a full-time Licensed Insurance Customer Service & Sales Representative to join the team. The ideal candidate will be licensed, motivated, dependable, and capable of delivering exceptional service while identifying sales opportunities.

An active Property & Casualty license is required. The role offers base pay plus commissions and potential total earnings, with PTO and opportunities for advancement within a supportive environment.

Qualifications

• Active Property & Casualty (P&C) license required.
• Excellent communication, interpersonal, and customer service skills.
• Strong attention to detail and organizational abilities.
• Self-motivated, dependable, able to work independently.
• Ability to multitask and manage customer needs promptly.

Responsibilities

• Provide prompt, accurate, and friendly service to State Farm customers.
• Answer questions regarding policies, coverages, billing, eligibility, policy changes, transfers, and claims.
• Establish strong customer relationships and follow up as needed.
• Identify customer needs and recommend appropriate insurance products and coverage options.
• Develop leads, schedule appointments, and assist with sales opportunities.
• Conduct customer-focused, needs-based conversations.
• Maintain accurate customer information and follow agency procedures.
• Work toward individual and team service and sales goals.

Skills

Communication skills

Interpersonal skills

Customer service

Multitasking

Independent work

Tools

Insurance quoting

Policy servicing

Job description

Licensed Insurance Customer Service & Sales Representative

Licensed Insurance Customer Service & Sales Representative

Job Overview

Lennie Harrison III - State Farm Agency in Brentwood, MO is hiring a full-time Licensed Insurance Customer Service & Sales Representative to join our team.

This is an excellent opportunity for an insurance professional who enjoys helping customers, building relationships, and identifying coverage needs. The ideal candidate is licensed, motivated, dependable, and comfortable providing exceptional service while also identifying sales opportunities.

An active Property & Casualty (P&C) license is required.

• $15–$20 per hour base pay, plus performance-based commissions and bonuses
• Estimated total earning potential of $40,000–$55,000+ annually , depending on experience and performance
• Paid time off, including vacation and personal/sick days
• Valuable insurance industry experience
• Growth potential and opportunities for advancement
• Supportive agency environment focused on customer service and professional development

Responsibilities

• Provide prompt, accurate, and friendly service to State Farm customers
• Answer questions regarding policies, coverages, billing, eligibility, policy changes, transfers, and claims
• Establish strong customer relationships and follow up as needed
• Identify customer needs and recommend appropriate insurance products and coverage options
• Develop leads, schedule appointments, and assist with sales opportunities
• Conduct customer-focused, needs-based conversations
• Maintain accurate customer information and follow agency procedures
• Work toward individual and team service and sales goals

Qualifications

Required:

• Active Property & Casualty (P&C) insurance license
• Excellent communication, interpersonal, and customer service skills
• Strong attention to detail and organizational abilities
• Self-motivated, dependable, and able to work independently
• Ability to multitask and manage customer needs in a timely manner

Preferred:

• Previous insurance customer service or sales experience
• Life & Health license
• Experience working with State Farm or another insurance agency
• Proven track record of meeting sales goals or quotas
• Experience with insurance quoting, policy servicing, or customer retention

Why Join Our Team?

We are an award-winning State Farm agency committed to fulfilling the needs of our customers and creating success for our team. Our goal is to provide an environment where motivated professionals can develop their skills, build meaningful customer relationships, and grow their careers.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

EEO (Equal Employment Opportunity) Questions