Licensed Insurance Customer Service

Keith Hargrove - State Farm Agency

Lakeland (FL)

On-site

USD 34,000 - 52,000

Full time

3 days ago
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Benefits offered by this job

Competitive salary
Bonuses
License reimbursement
Simple IRA
Health insurance
Paid time off
Flexible schedule
Training & development
Advancement opportunities

Job summary

Keith Hargrove – State Farm Agency in Lakeland, FL seeks a Licensed Insurance Customer Service representative to support and retain existing policyholders. The role focuses on service, policy information, updates, and claims assistance.

You will answer questions, process changes, document interactions, and collaborate with the team to deliver reliable insurance solutions and friendly, consistent service. In-office, full-time position.

Qualifications

  • Strong communication and customer service skills.
  • Detail oriented with ability to multitask.
  • Customer service experience preferred.
  • Active Florida 2-15 license required.

Responsibilities

  • Answer customer questions and provide policy information.
  • Make policy changes and updates.
  • Assist with insurance claims and follow up.
  • Document customer interactions accurately.

Skills

Strong communication
Customer service skills
Detail oriented
Multitasking

Education

Active Florida 2-15 license

Job description

Licensed Insurance Customer Service

Keith Hargrove - State Farm Agency LAKELAND, Florida, United States

About this position

Licensed Insurance Customer Service

Customer Service Representative – State Farm Insurance

Full-Time, In-Office, Lakeland, FL

About the Role

Keith Hargrove – State Farm Agent is hiring a Customer Service Representative to support and retain existing insurance customers. This role focuses on service, policy support, and claims assistance, with growth opportunities for driven candidates.

Responsibilities
  • Answer customer questions and provide policy information
  • Make policy changes and updates
  • Assist with insurance claims and follow up
  • Document customer interactions accurately
Qualifications
  • Strong communication and customer service skills
  • Detail-oriented with ability to multitask
  • Customer service experience preferred
  • Active Florida 2-15 license required
Benefits
  • Competitive salary
  • Performance-based bonuses
  • License reimbursement
  • Simple IRA
  • Health insurance
  • Paid time off
  • Flexible schedule
  • Training & development
  • Opportunity for advancement
About Our Agency

We help customers with auto, home, life insurance, and retirement planning in Lakeland, FL.

State Farm agents are independent contractors who hire their own employees. Employees are not employees of State Farm.

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