Customer Service Representative - State Farm Agent Team Member Lake Park - FL

Juan Williams; Lake Park (FL); On-site; USD 35,000 - 40,000; Full time

Benefits offered by this job

Simple IRA

Health insurance

Paid time off

Opportunity for advancement

Job summary

State Farm Agent Team Member is seeking a Customer Service Representative to support daily client interactions and policy-related tasks in Lake Park, FL. This full-time role offers a base salary with potential commission, health insurance, and growth opportunities within an independent contractor agency.

Responsibilities include building relationships, answering inquiries about insurance products, and assisting with billing and policy changes while maintaining high service standards.

Qualifications

• Excellent interpersonal and communication skills.
• Customer-focused with a friendly demeanor.
• Ability to multi-task in a fast-paced environment.
• Willingness to obtain required licenses (Property & Casualty, Life & Health).
• Proficient with Windows and basic computer tasks.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service covering inquiries about insurance, eligibility, coverages, policy changes, transfers, claim submissions and billing.
• Maintain a strong work ethic with a total commitment to success each day.

Skills

Interpersonal skills

Communication skills

Customer service

Team player

Organizational skills

Self-motivated

Windows

Licensing readiness

Tools

Windows

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Lake Park - FL

• Health insurance
• Opportunity for advancement
• Paid time off

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Maintain a strong work ethic with a total commitment to success each and every day.

Benefits

• Simple IRA
• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)

Requirements

• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• People-oriented
• Organizational skills
• Self-motivated
• Dedicated to customer service
• Able to learn computer functions
• Experience in a variety of computer applications, particularly Windows
• Pride in getting work done accurately and timely
• Ability to work in a team environment
• Ability to multi-task
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation $35,000.00 - $40,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.